Title: NSU00870-Director of Auxiliary Services

State Role Title: Gen Admin Manager II

Hiring Range: $90,00 -$105.116

Pay Band: 6

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: www.nsu.edu

Recruitment Type: General Public - G

Job Duties

The Director of Auxiliary Services provides strategic leadership, operational oversight, and fiscal management for key auxiliary enterprises and administrative functions within the Department of Auxiliary Services. Reporting to the Associate Vice President for Auxiliary Services, the Director is responsible for overseeing Printing Services, Ticket Center operations, and Auxiliary Accounting while supporting broader operational and strategic initiatives within Auxiliary Administration.

This position ensures financial sustainability, operational efficiency, and customer service excellence of auxiliary services through effective leadership, financial management, assessment practices, and contract administration. The Director also provides high-level oversight for ticket operations related to university athletic events and major campus events, coordinates with campus partners to support game day readiness, and assists with licensing enforcement activities as assigned.

Minimum Qualifications

• Strong understanding of principles of business administration, financial management, and organizational leadership
• Demonstrated knowledge in budget development, financial analysis, revenue forecasting, and accounting practices
• Experience in contract administration and vendor management practices
• Knowledge of operational management of revenue-generating services
• Familiarity in policy development and regulatory compliance within higher education or public sector
  
• Lead and manage multiple operational units effectively
  
• Proven ability to Interpret and apply policies, procedures, and regulatory requirements
  
• Analyze financial and operational data to guide decision-making
  
• Build collaborative relationships with campus stakeholders and external partners
  
• Ability to manage multiple priorities and deadlines in a dynamic environment
  

Additional Considerations

• Experience in overseeing business operations and implementing operational improvements.
  
• Proven ability to supervise staff and manage organizational resources effectively.
  
• Strong analytical, organizational, and communication skills.
  
• Ability to interpret and implement policies, procedures, and contractual requirements.
  

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or resumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position. Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to university employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-Verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

EEO STATEMENT:

NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply.

Contact Information

Name: Norfolk State University

Phone: 757-823-8160

Email: Email material not accepted.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.