Title: Director of the Payroll Service Bureau (PSB)

State Role Title: Financial Services Manager III

Hiring Range: $145,000 - $175,000

Pay Band: 7

Agency: Department of Accounts

Location: Main Street Center 600 E. Main St. Richmond, VA 23219

Agency Website: https://doa.virginia.gov/

Recruitment Type: State Employee Only - E

This position has a hybrid work schedule with at least three days/week working in the office in downtown Richmond, VA.

Join the DOA leadership team! The Department of Accounts (DOA) is seeking an experienced payroll manager to direct the Payroll Service Bureau (PSB). 

DOA’s mission is to provide a uniform system of accounting, financial reporting, and internal control adequate to protect and account for the Commonwealth’s financial resources, while supporting and enhancing the recognition of Virginia as the best managed state in the union.

Job Duties

• Direct all Bureau operations to ensure accurate processing of payroll, leave, and benefits transactions in full compliance with state and federal deadlines, policies and guidelines.
• Complete all required reconciliations and information returns within established deadlines.
• Oversee the development and distribution of management information reports.
• Lead onboarding/offboarding and transition activities for agencies utilizing Bureau services.
• Monitor service delivery levels and ensure effective execution of all business processes.
• Establish program objectives, policies, and procedures to support Bureau operations.
• Identify opportunities for process improvement and implement best practices.
• Supervise and manage Bureau staff to ensure high-quality performance and service delivery, including but not limited to, ensuring that staff are adequately trained to execute all processes and provide excellent customer service.

Minimum Qualifications

• Education or professional experience in payroll and benefits accounting required.
• Comprehensive knowledge of generally accepted accounting principles and state/federal regulations related to payroll and benefits.
• Expertise in internal controls, compliance, and automated systems
• Strong analytical and decision-making skills
• Extensive customer service experience and ability to communicate with diverse audiences with various backgrounds and knowledge levels
• Experience managing professional teams and large-scale payroll/benefits processes

Additional Considerations

• Professional certification in accounting or a related field preferred.
• Significant senior-level experience in governmental accounting and payroll/benefits processes preferred.
• May be required to perform other duties as assigned and may need to work outside of normal business hours as needed to support business unit demands and deadlines.
• This is an essential position under the Continuity of Operations Plan and may be required to work in the event of an agency closing.
• This position requires the completion of the Statement of Economic Interests upon hire and annually thereafter.

Special Instructions

This position has a hybrid work schedule requiring at least three days per week working in the office in downtown Richmond, VA.

Applications are only accepted through the state jobs website and must be submitted by 11:55pmEST on the closing date for consideration. You will receive confirmation of receipt when your application is submitted successfully. Please refer to “Your Application” in your account to check the status for this position. Applicants requiring sponsorship for a work visa or a certifying employer for a STEM OPT extension need not apply. No faxed, mailed, or emailed applications will be accepted.

Department of Accounts is an Equal Opportunity Employer, supports workplace diversity and is certified as a Virginia Values Veterans employer. Veterans and individuals with disabilities are encouraged to apply.

All job offers will be contingent upon successful completion of reference checks and a criminal background check.

This position requires the completion of the Statement of Economic Interests upon hire and annually thereafter.

Contact Information

Name: Human Resources

Phone: (804) 225-3038

Email: humanresources@doa.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.