Title: Web Content Specialist, Position No. 01142
State Role Title: Info Technology Specialist II
Hiring Range: $64,710.00 - $74,416.50
Pay Band: 5
Agency: Department of Motor Vehicles
Location: IT SERVICES
Agency Website: www.dmv.virginia.gov
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Motor Vehicles is hiring for a Web Content Specialist for a position within its IT Services department at our headquarters location in Richmond, VA.
The Web Content Specialist manages and develops content for DMV’s public website, DMV intranet, and other digital platforms. The role involves collaborating with internal stakeholders to ensure content aligns with design and compliance standards, including ADA and WCAG guidelines. This position requires a focus on ensuring website functionality, accessibility, and usability to meet both agency and public needs.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!
Minimum Qualifications
• Strong technical writing skills with the ability to translate complex subjects into easily readable content.
• Strong knowledge of web design principles and usability standards
• Experience addressing web compliance issues, ensuring adherence to ADA and WCAG standards.
• Proficiency in HTML5, CSS, and content management systems.
• Experience managing digital content across websites or intranet platforms, ensuring alignment with business needs.
• Experience leading web content design projects from planning through execution, coordinating with cross-functional
teams.
Additional Considerations
• Experience analyzing usability data to identify trends and areas for improvement.
• Proficiency with content audits and web analytics tools for monitoring site performance.
• Familiarity with project management methodologies to track milestones and document progress.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.
All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.
As a condition of employment, the DMV will be alerted of any convictions for moving violations, including license suspension.
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Contact Information
Name: DMV Employment
Phone: 804-367-0528
Email: employment@dmv.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.