Title: Employee Relations Coordinator Senior (Team Lead HQ) - Administrative Investigations #00329

State Role Title: Human Resource Manager I

Hiring Range: $73,372.00 - $107,941.00

Pay Band: 5

Agency: Dept of Corr - Central Admin

Location: DOC Headquarters

Agency Website: www.vadoc.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

**Come grow with us!**
VADOC is hiring and we're welcoming passionate HR professionals to join our Employee Relations team where the work is meaningful and the mission is real.

The Employee Relations Coordinator Team Lead serves as the lead investigator and supervisor responsible for ensuring high quality, consistent, and defensible administrative investigations across the Virginia Department of Corrections. This position provides expert oversight and guidance to investigative staff, leads complex or high-risk cases, and ensures all investigations uphold agency standards for neutrality, due process, and thorough documentation.

The role strengthens organizational accountability by reviewing investigative work for quality, coaching investigators, and ensuring findings are presented clearly and accurately for leadership decision making, and grievance or hearing processes. The Team Lead also enhances organizational capability by developing and delivering training, identifying systemic issues, and recommending process improvements that promote fairness, professionalism, and consistency throughout the agency.

Through strong leadership, advanced investigative expertise, and a commitment to the agency’s mission and values, the Team Lead plays a critical role in sustaining a safe, ethical, and well-functioning workplace.

Minimum Qualifications

**Come grow with us!**
VADOC is hiring and we're welcoming passionate HR professionals to join our Employee Relations team where the work is meaningful and the mission is real.

Knowledge
• Advanced knowledge of administrative investigations, including interview strategy, evidence evaluation, documentation standards, and due process requirements.
• Thorough understanding of employee relations principles, Standards of Conduct, workplace policy interpretation, and defensibility expectations.
• Knowledge of supervisory practices, performance management, and techniques for coaching and developing investigative staff.
• Understanding of grievance and administrative hearing processes, including requirements for investigative documentation and testimony.
• Knowledge of data tracking, trend analysis, and quality control methods related to investigative outcomes.
Skills
• Strong leadership and mentoring skills, with the ability to guide investigators through complex cases and improve team effectiveness.
• Expert interviewing and fact finding skills, including the ability to detect inconsistencies, evaluate credibility, and synthesize complex information.
• Advanced written communication skills, especially in producing or reviewing investigative reports for clarity, accuracy, and defensibility.
• Skilled in presenting training and facilitating learning related to fact finding, documentation, and workplace conduct standards.
• Effective interpersonal and conflict resolution skills to navigate sensitive, high risk, or high profile employee relations issues.
• Strong organizational and analytical skills, with the ability to manage workload distribution, ensure timely completion of cases, and monitor quality.
Abilities
• Ability to supervise, coach, and evaluate investigators, ensuring adherence to investigative standards and best practices.
• Ability to independently lead and manage complex, multi facility, or high risk investigations and guide staff through case strategy.
• Ability to maintain neutrality, confidentiality, and professionalism when handling highly sensitive matters.
• Ability to communicate investigative findings clearly to leadership, HR partners, and hearing officers, including through testimony.
• Ability to identify systemic issues, recommend improvements, and support consistency in investigative practices across facilities.
• Ability to make sound judgments under pressure and advise leadership on risks, policy implications, and defensibility.

Additional Considerations

Progressive employee relations experience, including significant involvement in administrative investigations, fact finding, or workplace conduct case management.

Demonstrated experience leading or overseeing investigative work, including reviewing reports, evaluating evidence, and ensuring investigative quality and neutrality. Experience supervising, mentoring, or providing functional leadership to investigators, HR staff, or team members involved in sensitive or complex personnel matters.

Strong background in interpreting and applying Standards of Conduct, HR policy, and due process requirements in a consistent and defensible manner. Experience preparing or reviewing investigative reports, corrective action recommendations, case summaries, or documentation used in grievance or hearing processes. Experience handling high risk, sensitive, or multi-party cases, requiring advanced judgment, discretion, and analytical skill.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following:  

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.  

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.   

 Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position.  Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

 

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

 VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity.  Reasonable accommodations are available upon request.   

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process.  AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.  Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Contact Information

Name: Human Resources

Phone: (804)659-8424

Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.