Title: Electronic Health Record Operations Manager: Division of Institutions - #01784
State Role Title: Prog Admin Manager II
Hiring Range: $68,898 - $131,234
Pay Band: 5
Agency: Dept of Corr - Central Admin
Location: DOC Headquarters
Agency Website: https://www.vadoc.virginia.gov
Recruitment Type: Agency Employee Only - A
Job Duties
The purpose of this position is to oversee and support the effective operation of the Electronic Health Record (EHR) system for VADOC Health Services. This role serves as the primary link between clinical staff, IT, and leadership to ensure EHR workflows, documentation, data, and training needs are met. The position ensures the system functions efficiently, supports compliance and patient safety, and strengthens the delivery of healthcare services across the Department.
Minimum Qualifications
• Knowledge of program administration principles, including planning, coordination, documentation control, and operational support.
• Knowledge of Electronic Health Record systems, clinical workflows, and health information processes within a health services program.
• Knowledge of HIPAA requirements, data privacy rules, and security expectations in a health care environment.
• Skills in organizing program activities, managing schedules, tracking tasks, and maintaining documentation needed for audits and oversight.
• Skill in coordinating communication among clinical staff, Information Technology teams, and leadership is essential.
• Skill in using Excel and the full Microsoft Suite for data review, monitoring, and presentations.
• Skill in supporting training, preparing materials, and guiding staff through new processes.
• Ability to identify operational needs and translate them into clear system requests, resource needs, or administrative actions.
• Ability to troubleshoot Electronic Health Record concerns, track issues, and escalate to the appropriate workgroups for timely resolution.
• Ability to assist with the rollout of new systems, updates, or policy changes while supporting staff through transitions.
Additional Considerations
• Board certification in Informatics or equivalent informatics certification.
• Minimum of 1-year experience in EHR implementation.
• Previous clinical experience in a correctional environment.
• Healthcare certification or licensure.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
If selected as a finalist with the VADOC, candidates can expect the following:
Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.
Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.
Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.
Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.
VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.
VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.
Contact Information
Name: Human Resources
Phone: 804-385-1123
Email: Applications submitted via email will not be considered.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.