Title: SWaM Certification Officer #00049

State Role Title: Prog Admin Specialist I

Hiring Range: Up to $55,000

Pay Band: 4

Agency: Small Bus and Supp Diversity

Location: Dept of Small Bus/Supplier Div

Agency Website: https://sbsd.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Small Business and Supplier Diversity (SBSD) is seeking a SWaM Certification Officer to join the Agency’s certification division. The certification division of the Agency is responsible for the administration of Virginia’s business certification programs. Its mission is to ensure only eligible Small, Women-owned, and/or Minority-owned (SWaM) businesses are certified to participate in Virginia’s procurement and contracting opportunities.

Responsibilities:
The SWaM Certification Officer will review and process applications from businesses looking to participate in the Commonwealth of Virginia’s Small, Women-owned, and/or Minority-owned (SWaM) certification program. This position will be required to process applications in accordance with established state and federal regulations, policies and procedures, and provide information and assistance to businesses seeking certification. Additional duties may include perform third party challenges reviews, serve on formal and informal hearing panels, and other duties associated with the certification activities of the SWaM certification program. Review incoming applications for certification eligibility in accordance with the applicable program requirements for assistance. Ensure file contains proper documentation and the documentation is properly located in the file. Prepare appropriate correspondence to businesses concerning the completeness or status of their submitted application. Provide customer service to applicants or their representatives, and staff by answering questions, explaining the program, and generating reports when directed. Plan and schedule informal hearings for businesses that have been denied and desire a hearing. Represent SBSD at marketing and networking events, conferences, seminars, workshops and webinars.

Minimum Qualifications

•Considerable knowledge of business structures, financial documents, interviewing techniques, construction terminology, and computer skills.
•Ability to provide excellent customer service.
•Ability to work independently and in a team environment.
•Demonstrated ability to interpret federal and state regulations.
•Ability to analyze information related to financial and business documents from several sources; and ability to identify problem areas and make logical recommendations.
•Demonstrated ability to communicate effectively both orally and in writing.
•Demonstrated ability to input and track data in a database and prepare reports.
•Demonstrated ability to provide customer service to internal and external customers.
•Ability to accurately track their own work and generate reports of activities; and possess the ability to speak and write effectively.
•Proficiency in the use of Microsoft Office Suite, specifically Word, Excel and PowerPoint.

Additional Considerations

•Experience in state and regulatory programs, business, construction, or other equivalent experience.
•Spanish language proficiency (verbal and written) preferred, but not required.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

To be considered for this position you must complete a state application through the on-line employment system at https://jobs.agencies.virginia.gov.

This position is currently open until filled. This position opened on Monday, June 8, 2026, and will remain open for a minimum of five consecutive business days.

State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing of this position. The card may be scanned and attached to the application or faxed to (804) 371-7401. Please include your name and the position number of the fax cover sheet.

All applicants are subject to a background investigation. The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority.

Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call 804-225-2131 for assistance. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY.

Equal Opportunity Employer

Contact Information

Name: Kimberly Crutchfield

Phone: 804-292-6542

Email: kimberly.crutchfield@dhrm.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.