Title: Chief Quality Officer

State Role Title: Health Care Compliance Manager

Hiring Range: Commensurate with experience

Pay Band: 6

Agency: Dept Behavioral Health/Develop

Location: Catawba Hospital

Agency Website: https://dbhds.virginia.gov/facilities/catawba/

Recruitment Type: General Public - G

Job Duties

The Chief Quality Officer is responsible for directing and overseeing the facility's quality management, risk management, clinical informatics, health information management, and compliance programs to ensure adherence to regulatory standards, accreditation, and certification requirements. This role leads efforts in performance improvement, patient safety, risk reduction, and healthcare compliance across all programmatic areas. Key responsibilities include developing and implementing quality and risk management strategies, coordinating survey processes, analyzing data to drive improvements, and fostering a culture of continuous quality improvement and individual-centered care. The Chief Quality Officer may oversee multiple facility departments to ensure regulatory compliance and optimize operational effectiveness. This position serves on the executive leadership team (ELT), reports directly to the Chief Executive Officer, and plays a crucial role in strategic planning, policy development, and decision-making to maintain high standards of care and operational excellence.

Minimum Qualifications

• Extensive knowledge of healthcare quality management, risk management, and compliance principles and practices.
• In-depth understanding of Joint Commission, CMS, and other regulatory standards applicable to healthcare facilities; including state and federal regulations.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and identify trends.
• Excellent project management and organizational abilities.
• Superior written and verbal communication skills, including the ability to present information effectively to diverse audiences.
• Demonstrated leadership and team building capabilities.
• Proficiency in using quality improvement methodologies such as Lean, Six Sigma, or PDSA/PDCA.
• Experience with electronic health records (EHR) systems and health information management.
• Knowledge of HIPAA regulations and other healthcare privacy and security requirements.
• Ability to develop and implement effective training programs.
• Strong interpersonal skills and the ability to work collaboratively across departments.
• Proficiency in data analysis and statistical methods.
• Experience in policy development, implementation, and management and implementation.
• Ability to manage multiple priorities in a fast-paced environment.

Additional Considerations

Considerations:
• Master's degree in healthcare administration, public health, or related field
• Extensive experience in healthcare quality management or compliance roles
• Certification in healthcare quality (e.g., CPHQ), compliance (e.g., CHC), or risk management (e.g., CPHRM)
• Certifications in Lean and Six Sigma
• Experience with electronic health record (EHR) systems and data analytics
• Strong project management skills and experience leading cross-functional teams
• Familiarity with behavioral health or psychiatric care settings

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

For consideration, interested applicants must apply by completing the online application and/or submit a resume. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. Applications must be submitted by 11:55 p.m., on the listed closing date. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the jobs.virginia.gov website, please contact applicantinquiry@dhrm.virginia.gov.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.



Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Contact Information

Name: Beth Rhodes

Phone: 540-375-4211

Email: beth.rhodes@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.