Title: Program Support Technician Senior DSP02740

State Role Title: Admin and Office Spec III

Hiring Range: Negotiable and Commensurate with Experience

Pay Band: 3

Agency: Department of State Police

Location: North Chesterfield, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

About the Position:

The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services (CJIS) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:

• Expunging criminal history records from the Virginia Criminal History Network (VCIN), FBI (III) Records and Digital Photo Mugshot databases.
• Administering court order compliance for criminal justice agencies statewide.
• Maintaining the state archive of expunged records.
• Executing criminal record challenges.
• Maintaining FBI linkages through daily/quarterly audits.
• Providing courteous customer service to petitioner, attorney, and court representatives.

About the Agency:

At the Virginia State Police, we are more than just a law enforcement organization — we’re a united team of problem‑solvers, protectors, and public servants shaping the future of the Commonwealth. Every role here strengthens our mission to preserve life, protect the vulnerable, and enhance safety while upholding civil liberties throughout Virginia.
When you join VSP, your skills create real impact across every community we serve. Our culture is built on being selfless, engaged, and aware, and we succeed through timely, purposeful action; clear communication; personal accountability; and continuous improvement — together.

We prioritize the readiness and well‑being of all our people, entrusting decision‑making to those closest to the challenge and supporting one another with kind, direct feedback that helps us grow. At VSP, you will find meaningful work, real opportunities for advancement, and a supportive culture grounded in service, purpose, and the belief that we are One Mission. One Team. One VSP.

If you’re ready to make a difference and be part of something larger than yourself, your next career starts here.

Minimum Qualifications

Knowledge:

• Of office practices and procedures.
• Working knowledge of basic legal principles, processes and research methods.

Skills:

• In operating computers and using Microsoft Office applications and other computer formatted functions.

Abilities:

• To read, interpret and apply state statutes, policies and procedures for order compliance.
• To research/analyze criminal history records, court orders, petitions and supporting documentation in order to process court petitions/orders.
• To utilize advanced research, analytical, customer service, organizational and time management skills.
• To update criminal history records and meet dissemination requirements.
• To work independently and as a member of a team, paying close attention to detail.
• To communicate effectively in English with Agency personnel and with the general public.
• Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or lawful permanent resident of the United States and eligible for naturalization.
• Must be able to work overtime as needed.
• Graduation from high school or equivalent.

Additional Considerations

• Experience analyzing legal documents for compliance with laws and regulations preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on June 30, 2026. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUp provides confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at professionalemployment@vsp.virginia.gov.

It is the policy of the Department of State Police (the Department) that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

This policy shall be adhered to in all aspects of Departmental employment practices. It does not permit the lowering of bona fide job requirements, performance criteria, or qualifications to give preference to any state employee or applicant for state employment based on the above prohibitions.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.