Title: Commission Appeals Legal Assistant Sr (Henrico)
State Role Title: Hearing Legal Servcs Offcr I
Hiring Range: $51,000 - $58,000
Pay Band: 5
Agency: Virginia Employment Commission
Location: VEC CENTRAL OFFICE
Agency Website: https://www.vec.virginia.gov/
Recruitment Type: General Public - G
Job Duties
This role offers a unique blend of administrative expertise, customer service, and operational support within a fast-paced court environment. You’ll serve as a key point of contact for the public and court staff, helping to ensure accurate records, smooth case processing, and responsive service. While not a full-time supervisory position, you’ll play an essential leadership role by stepping in as the backup to the Clerk of the Court—keeping daily operations on track, guiding staff as needed, and helping maintain the professionalism and efficiency that the court relies on. This position is ideal for someone who thrives on variety, enjoys problem-solving, and values being part of mission-driven public service.
Join the Virginia Employment Commission (VEC) and be part of a mission-driven agency dedicated to supporting workers, strengthening communities, and promoting economic stability across the Commonwealth. We administer Virginia’s Unemployment Insurance (UI) benefits program with a commitment to providing customer-centered, accessible, inclusive, and impactful services to support our shared mission: lifting up Virginia, one unemployed worker at a time. The VEC is also an integral part of a historic milestone as Virginia becomes the first state in the South to offer Paid Family and Medical Leave (PFML). Our agency will be responsible for standing up and administering this new program, which will expand the vital support we provide for employees when they need it most.
We offer paid leave; a minimum of 13 paid state holidays per year; medical, dental, vision, and life insurance options; retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan for classified positions); and are a federally recognized Public Service Loan Forgiveness (PSLF) employer.
If you’re motivated by public service, continuous improvement, and meaningful work that supports opportunity for all, the VEC is a place where your contributions matter!
Minimum Qualifications
• Ability to accurately type 70–90 words per minute with a high degree of precision and consistency.
• Strong listening, oral and written communication skills, documentation and transcription abilities, including the capacity to process complex testimony and maintain accuracy under time constraints.
• Strong knowledge of general office procedures, practices, and equipment; standard English grammar and punction; and legal processes and terminology.
• Ability to maintain confidentiality and follow protocols for handling sensitive documents.
• Strong organizational, analytical, and time-management skills with attention to detail.
• Strong proofreading, editing, data entry, and scheduling or equivalent skills.
• Ability to maintain accurate records, meet deadlines, ensure appeals requests are processed timely, follow established guidelines, adapt to new systems, work independently and as part of a team and uphold confidentiality and professionalism.
• Experience working with Microsoft Office Professional/and or comparable software and ability to use a database, scheduling system, case management, or comparable system.
• Familiarity with electronic document management, record retention practices, and workflow tracking tools.
• Ability to supervise and mentor staff, direct workflow to maintain continuity of operations in the absence of the Clerk, and recommend process improvement strategies.
• Ability to conduct research and assist with quality assurance.
Additional Considerations
• Experience in unemployment insurance programs and/or appeals processes.
• Paralegal certification, or experience providing administrative or legal support in a fast‑paced legal or hearing office environment.
• Experience accurately transcribing administrative hearings in a fast-paced environment.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
This position is located within the Central Office in Henrico, VA. This is not a remote-work position.
Submission of an online application is required for this position. The VEC does not accept applications, résumés, cover letters, etc., in any other format. When applying for jobs, please ensure your online application and/or résumé are complete with duties and skills associated with your work experience.
The Virginia Employment Commission is committed to upholding our values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities. We are an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation and an Unemployment Insurance (UI) fraud background check.
Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. The VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.
The VEC does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.
Auxiliary Aids and Services are available upon request to individuals with disabilities. Applicants needing accommodations should contact the Human Resource office for additional information.
A valid Virginia Driver's License is required to operate a state vehicle or if operating a personal vehicle while conducting business on behalf of the agency.
For the status of your application and this position, please refer to your PageUp / Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone.
NOTICE: VEC will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Contact Information
Name: VEC Human Resources / Recruitment
Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.
Email: Careers@vec.virginia.gov for recruitment related questions. Emailed applications, résumés, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.