Title: Program Support Technician Sr DSP02651
State Role Title: Admin and Office Spec III
Hiring Range: $49,275 to $69,980 Negotiable and Commensurate with Experience.
Pay Band: 3
Agency: Department of State Police
Location: North Chesterfield, Virginia
Agency Website: vsp.virginia.gov
Recruitment Type: State Employee Only - E
Job Duties
About the Position:
The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services (CJIS) Division at our Administrative Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:
• Providing advanced support for the Civil & Applicant Records Exchange (CARE) program within the CJIS Division.
• Processing and reviewing criminal history background check requests.
• Researching and updating missing disposition records.
• Maintaining program databases and tracking systems.
• Disseminating criminal history information in accordance with established statutes, policies, and procedures.
About the Agency:
At the Virginia State Police, we are more than just a law enforcement organization — we’re a united team of problem‑solvers, protectors, and public servants shaping the future of the Commonwealth. Every role here strengthens our mission to preserve life, protect the vulnerable, and enhance safety while upholding civil liberties throughout Virginia.
When you join VSP, your skills create real impact across every community we serve. Our culture is built on being selfless, engaged, and aware, and we succeed through timely, purposeful action; clear communication; personal accountability; and continuous improvement — together.
We prioritize the readiness and well‑being of all our people, entrusting decision‑making to those closest to the challenge and supporting one another with kind, direct feedback that helps us grow. At VSP, you will find meaningful work, real opportunities for advancement, and a supportive culture grounded in service, purpose, and the belief that we are One Mission. One Team. One VSP.
If you’re ready to make a difference and be part of something larger than yourself, your next career starts here.
Minimum Qualifications
Knowledge:
• Working knowledge of state and federal laws pertaining to the dissemination of criminal records, barrier crime statutes for employment, and their equivalent.
• Knowledge of state and federal criminal history databases Virginia Criminal Information Network/ National Crime Information Center (VCIN/NCIC).
• Knowledge of research and analysis techniques and methodologies.
• Knowledge of office practices and procedures.
Skills:
• Skill in the operation of desktop computers and Microsoft Office applications and databases to access and retrieve data and records.
• Skill in organization and time management.
Abilities:
• Demonstrated ability to apply research and analytical methodology in the interpretation of criminal arrest and disposition information.
• Ability to analyze and interpret policies, procedures, state and federal automated records and other criminal history data.
• Ability to conduct research and apply appropriate good judgement analytical and evaluative techniques.
• Ability to apply critical thinking and sound judgement to interpret laws, regulations, and other source documents to formulate conclusions and provide recommendations.
• Ability to provide attention to detail and organization.
• Ability to communicate effectively orally and in writing in English with staff, external agencies and officials, and the public as required.
• Direct experience associated with Virginia Criminal Information Network (VCIN)/National Crime Information Center (NCIC) required.
• Must be Virginia Criminal Information Network (VCIN) certified or ability to become certified within three months of hire.
• Requires Virginia Criminal Information Network (VCIN) certified, which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.
• Graduation from high school or equivalent.
Additional Considerations
• Experience in retrieval and interpretation of criminal arrest and disposition information preferred.
• Experience working in a public safety environment and with sensitive and confidential information preferred.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.
Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on August 31, 2026. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.
PageUp provides confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at professionalemployment@vsp.virginia.gov.
It is the policy of the Department of State Police (the Department) that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.
This policy shall be adhered to in all aspects of Departmental employment practices. It does not permit the lowering of bona fide job requirements, performance criteria, or qualifications to give preference to any state employee or applicant for state employment based on the above prohibitions.
REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.