Title: NSU00470 - Police Dispatcher (Multi-Hire)
State Role Title:
Hiring Range: $43,000- $53,000
Pay Band: 3
Agency: Norfolk State University
Location: Norfolk State University
Agency Website: WWW.NSU.EDU
Recruitment Type: General Public - G
Special Instructions
TO APPLY AND BE CONSIDERED FOR THE ROLE YOU MUST APPLY USING WORKDAY BY CLICKING THIS LINK: nsu.wd501.myworkdayjobs.com/en-US/nsu/details/Dispatcher_JR100311
Job Duties
Job Description Summary
The Dispatcher/Emergency Coordinator I supports campus public safety by receiving and prioritizing emergency and non-emergency calls, dispatching appropriate services, and monitoring communication and surveillance systems. The position operates VCIN/NCIC systems and two-way radios. This is an essential personnel position requiring 12-hour rotating shifts, including days, nights, emergencies, inclement weather, staffing shortages, and mandatory events as needed.
The successful candidate will:
1. Prioritize all emergencies and non-emergency calls received and appropriately disseminate request for routine assistance and emergency services.
2. Monitor all audio and video surveillance equipment, operate the Virginia Criminal Information Network and the National Crime Information Center computer terminal and two way hand-held radios.
3. This position is considered essential personnel which means that the successful candidate will be required to come to work or be called in to work in cases of emergency, inclement weather or other staff shortages on all shifts.
Minimum Qualifications
1. Basic knowledge of work activities of a Police Department/Law Enforcement agency.
2. Skilled in keyboarding and use of Microsoft Office Suite.
3. Ability to work rotating shifts including nights, holidays and weekends.
4. Ability to communicate clearly and concisely.
5. Ability to interpret policies and procedures.
6. Experienced in dealing with the public and working in an office setting.
7. Must be able to obtain Basic Dispatcher certification within one year of hire.
8. High School diploma or an equivalent combination of education and training that provides the requisite knowledge, skills, abilities and experience.
9. Skilled in the use of communication equipment including two-way transmitter, computer systems, and video surveillance equipment.
Additional Considerations
1. Previous experience with Law Enforcement regulations to include incident reports and crime classifications.
2. Certification as a Certified Emergency Coordinator, or ability to complete course within 6 months or less of employment.
3. Previous experience and certification in the Virginia Criminal Information Network (VCIN) and National Crime Information Network systems (VCIN) or ability to obtain certification.
4. Previous experience with surveillance equipment.
LIST OF AUTOMATIC DISQUALIFIERS
Criminal History
1. Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals).
2. Conviction of any Class 1 or Class 2 misdemeanor, including traffic violations, or the Virginia State Law equivalent within the last five (5) years.
3. Any conviction of Domestic Violence, including simple assault against a domestic or partner, spouse, child or parent.
4. Any individual falling into any of the aforementioned criminal history categories, prior to conviction, that enters a plea agreement or other form of sentencing disposition to the reduction of charges will be disqualified from the entry process.
5. Commission of undetected crimes of a serious or repetitive nature.
Traffic Violations
1. Five (5) or more negative points on a Virginia Operator’s License or the equivalent for out of state licenses, and/or two (2) moving violations in any state within the last twelve (12) months.
2. Any conviction of driving under the influence of drugs or alcohol, refusal to take blood or breath test, eluding police, racing, or reckless driving or leaving the scene of an accident within the last five (5) years.
Drugs
1. Any involvement or use in the sale, distribution, or possession of illegal drugs.
2. Illegal possession of anabolic steroids within the last five (5) years.
3. Illegal possession of marijuana or a derivative thereof within the last twelve (12) months.
4. Illegal possession or use of heroin, cocaine, hallucinogens or any other schedule one (1) or two (2) drug, or any derivative thereof, as defined in the Code of Virginia within the last ten (10) years.
Contact Information
Name: Office of Human Resources
Phone: 757-823-8160
Email: NO EMAILED DOCUMENTS ACCEPTED
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
DIVERSITY STATEMENT
Norfolk State University is particularly interested in candidates who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for all students regardless of background. Candidates must include a diversity statement that reflects their commitment to diversity and inclusion and details their experience working in diversity initiatives and/or with students from underrepresented groups.
Applicant Instructions:
You will be provided with confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Candidates may show interest by submitting via online, the following:
1. A letter of interest (via cover letter).
2. A current resume (via resume).
3. Completed Application via Workday
4. Names and contact information for three job references (include with resume).
Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Workday Human Capital Management System (HCM). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.
Contact Information:
Name: Office of Human Resources
Phone: 757-823-8160
Email: NO EMAILED DOCUMENTS ACCEPTED
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link:
For Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer