Title: Employee Relations/EEO Consultant
State Role Title: Human Resource Analyst II
Hiring Range: $70,000 - $80,500
Pay Band: 5
Agency: Department of Motor Vehicles
Location: Department of Motor Vehicles
Agency Website: www.dmv.virginia.gov
Recruitment Type: State Employee Only - E
Bring Your Employee Relations Expertise to DMV
You know this work. You’ve built investigations from intake to findings, written position statements that hold up under scrutiny, managed grievance timelines without missing a step, and guided managers through disciplinary actions that had to be handled exactly right. You understand the Standards of Conduct, the Grievance Procedure Manual, and what it takes to stay objective when emotions run high.
Now imagine applying that expertise at one of the Commonwealth’s largest and most visible agencies. DMV serves the motoring public across Virginia through a workforce spread across headquarters, customer service centers, and specialized operations. That scale brings a steady volume of complex, sensitive, and unique employee relations matters, along with the opportunity to see patterns across the agency and influence how leadership responds to them.
DMV’s Human Resources team is looking for an experienced Employee Relations/EEO Consultant ready to take on that challenge: a trusted advisor to managers, an objective investigator employees can count on, and a strategic voice helping leadership build a fair and accountable workplace.
Why This Role Is Worth the Move
- Complexity that sharpens your skills. A large, diverse workforce means a broad range of cases, from performance and misconduct issues to EEO complaints and religious accommodations. You’ll keep your skills sharp across the full spectrum of ER work.
- Influence beyond the case file. You’ll track complaint trends, advise leadership on best practices to reduce real or perceived prohibited conduct, and help shape how the agency prevents problems rather than only responding to them.
- Your expertise, put to strategic use. Beyond casework, you’ll develop job aids, case scenarios, and reference materials that help supervisors apply policy correctly every day, extending your impact well beyond the matters that reach your desk.
- A clear step forward. For ER professionals ready to advance, this role offers a higher level of responsibility, independence, and visibility with agency leadership.
- A team that values your judgment. You’ll join a Human Resources division that relies on sound, well-documented recommendations, with colleagues who share knowledge and support one another through challenging cases.
Ready to Take the Lead?
If employee relations is the part of HR work that energizes you most, and you have the experience to back it up, we’d love to hear from you. Apply today and help DMV build a workplace that is fair, accountable, and productive for everyone.
Minimum Qualifications
- Knowledge of federal and state employment laws and regulations and ability to apply them to employee relations matters.
- Knowledge of employee relations principles and practices, including progressive discipline and addressing employee performance and misconduct issues.
- Experience researching employment law and HR policy issues to support recommendations and decisions.
- Experience advising and coaching managers and supervisors on applying HR policies and procedures to workplace issues.
- Experience administering employee grievance or dispute resolution processes, including tracking required timeframes.
- Experience conducting workplace investigations, including gathering and analyzing evidence related to employee complaints and making objective findings.
- Experience writing investigative reports, position statements responding to discrimination charges, and employment-related correspondence such as due process and grievance correspondence.
- Experience processing employee accommodation requests, including engaging in the interactive process, documenting decisions, and maintaining confidential records.
- Knowledge of performance management processes, including performance evaluations, performance improvement requirements, and rating appeals.
- Experience tracking and analyzing workplace complaint trends and recommending practices to leadership.
- Experience developing job aids, reference materials, or case scenarios to help supervisors apply HR policies.
- Experience in handling high-conflict situations and shepherding them to successful and productive conclusions.
- This position requires strong attention to detail and ethical decision-making. The successful candidate must work well in a demanding, high-stress environment and manage competing priorities while also meeting deadlines.
Additional Considerations
- Familiarity with the Commonwealth of Virginia’s Standards of Conduct.
- Familiarity with the Grievance Procedure Manual.
- Familiarity with DHRM and DMV HR policies, including policies related to disciplinary and discharge actions and prohibited conduct.
- Familiarity with DHRM Policy 1.40, including the Below Contributor re-evaluation and appeal process.
- Knowledge of Title VII of the Civil Rights Act as it applies to religious accommodation.
- Experience preparing EEOC position statements.
- Professional human resources certification, such as Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP), or SHRM Senior Certified Professional (SHRM-SCP).
- Work experience with the Commonwealth of Virginia in employee relations or equal employment opportunity, including the Commonwealth’s human resource systems, policies, and procedures.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: DMV Employment
Phone: (804) 267-0528
Email: employment@dmv.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.