Title: Workforce Solutions Coordinator
Employee Classification: Administrative/Professional
Institution: Northeast State Community College
Department: Workforce Solutions
Salary: $45,710 - $57,138 dependent on education and experience
Please use the Total Compensation Calculator found on the Northeast State Careers Page for a breakdown of the value of the benefits offered to employees of the college.
Job Summary
Reporting to the Director of Workforce Solutions, the Coordinator is responsible for assisting with the development and delivery of workforce training by designing courses, developing content, promoting courses, recruiting participants, and managing the class arrangements such as room setup and hospitality.
Job Duties
• Coordinate the delivery of training and related activities in identified industry clusters
• Coordinate marketing strategies to build regional awareness for programs and offerings via web, social media, newsletter, and other avenues.
• Coordinate admissions functions for Workforce Solutions including:
o Maintain student records and documentation.
o Lead and implement registration process for classes using the Campus CE platform.
• Build participation in course offerings by responding to course inquiries and researching, collecting, and providing needed information.
• Onboard and liaise with Workforce Solutions Instructors for course administration
• Work with training and human resource leaders in the business community to develop programs and services, providing exceptional customer service.
• Coordinate events, including materials and room setup, hospitality arrangements, and instructor and participant communication.
• Coordinate class and student registration and billing within Workforce Solutions and the College.
• Represent and promote WFS in internal and external professional and community groups and committees at the request of the Director.
• Complete other assignments as directed by supervision.
Minimum Qualifications
• Bachelor’s degree from an accredited institution
• Two (2) or more years of project management and event coordination experience
Preferred Qualifications
• Community college experience
• Business or industry experience
• Marketing experience
• Experience collaborating with business and industry partners
• Experience with course management platforms
• Conversational ability or fluency in a second language
Knowledge, Skills, and Abilities
• Technology Skills: MS Office suite; videoconferencing software; digital records management systems; general operating systems and data information systems
• Knowledge of marketing best practices
Additional Notes
• Travel required within five county service area.
• Flexible schedule to accommodate course scheduling required.
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or HRstaffing@northeaststate.edu.
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.