Provides administrative and clerical support within Enrollment Services on the Dyersburg Campus. This position reports to the Director of Enrollment Services.

DUTIES AND RESPONSIBILITIES:

• Assist the Director of Enrollment Services and Dual Enrollment Specialist with entry of student data in the Banner student information system and the TSAC Financial Aid System of Tennessee (FAST) for high school dual enrollment and middle college participants.
• Organize documents pertaining to the admission, registration, and grant aid for dual enrollment and middle college participants and their families. Review for accuracy and completeness.
• Communicate (in-person, by phone, or by email) the answers to general questions regarding college services.
• Assist as needed to provide front line services to visitors to the One Stop on the Dyersburg Campus. Advise students of their admission, registration, financial aid, testing, and payment status utilizing the One Stop Argos dashboard and Banner Student Information System, and refer students to appropriate services.  Provide accurate information and pertinent forms relating to admissions, records, financial aid, and student financial services.
• Assist with college events and programs including, but not limited to college tours, calling campaigns, recruitment events, orientation programs, and student life events.
• Assist the Director of Enrollment Services with maintaining recruitment materials, sending prospect information packets, and mass mailing.
• Serve as a test administrator to back-up the Lead Testing Technician. Administer tests offered by the Testing Center. Ensuring proper test security in advance of, during, and following testing sessions. Complete testing forms, read directions clearly to test takers, assist test takers with testing equipment during testing and/or logging in to the correct test and engage in active proctoring behavior during test sessions.
• Assist the Lead Testing Technician in screening student records for testing needs as needed. When appropriate, enter test scores in the Banner Student Information System. Print and distribute individual score reports to test takers after testing ensuring the confidentiality of student records.
• Perform other duties as assigned.

WORKING CONDITIONS:             

Sedentary: Deskwork; occasional travel may be required for college or program activities. Normal range of movement required. Minimal Hazard/Exposure: Standard office settings. At least minimal environmental controls to assure health and comfort.

REQUIRED QUALIFICATIONS:

 Ability to communicate effectively with internal staff, students, and community members.

• Excellent planning, organizational, and customer service skills.
• Ability to work independently and make decisions. 

MINIMUM REQUIREMENTS OF EDUCATION AND EXPERIENCE:                        

• High school or high school equivalency diploma.
• Minimum of one year of clerical office experience with working knowledge of computer applications and computerized records systems.
• Demonstrate good communication skills and the ability to work well with persons from various social, ethnic, and economic backgrounds.

PREFERRED QUALIFICATIONS:

• Associate degree in office administration, business, management or related field
• Experience in an educational setting.
• Experience navigating in production Banner Student Information System and MS Office.

Minimum starting pay is $28,400 annually ($14.57 per hour). With additional experience pay increases to a maximum of $34,100.

Dyersburg State offers a comprehensive benefits package, including but not limited to the following:

• Vacation and Sick Leave
• 14 paid holidays
• Medical, dental, vision and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents
• State Employee Discount Program with over 900 merchants

Special Instructions to Applicants:

To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable.   Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references.

Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Incomplete applications will not be considered.

A completed satisfactory background check will be required before hire. 

Dyersburg State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.