Department: Information Technology

Number of Positions: 1

Position Summary: The Chief Information Officer provides the vision and leadership for developing and implementing IT initiatives that improve cost effectiveness and service quality for Pellissippi State Community College.  The position is responsible for implementing IT systems through strategies, plans, programs and services to support both distributed and centralized business operations.  The position ensures appropriate technology exists to support the organizations objectives and reports on the results of operations.

Essential Functions:

15% Develops and implements IT policies, coordination of processes and procedures, and the preparation of operating data and special reports as required.  Develops and maintains IT systems architecture defining standards and protocols for data exchange, communications, software, and interconnections. Directly supervise  five department managers and one Inventory/Purchasing Specialist.

15% Develops and maintains a business IT recovery plan to ensure timely and effective restoration of IT services in the event of a disaster. Assures protection for the information assets of the business through.  Internal control, internal auditing, IT security, recovery procedures and assuring proper insurance coverage

10% Establishes, coordinates and administers as an integral part of management, an adequate plan for the control of operations including IT training, technical support, and software development, together with necessary controls and procedures to effectuate the plan. 

10% Provides advice on evaluation, selection, implementation on and maintenance of information systems, ensuring appropriate investment in strategic and operational systems. Participates and approves all IT acquisition contracts, soliciting. Involvement and participation of other management team members as appropriate

10% Ensures that enterprise information systems operate according to internal standards, external accrediting agency standards, and legal requirements through oversight of direct reports.

10% Directs the information strategy of the College based on strategic plans and information from Executive Staff and the Tennessee Board of Regents. Responsible for the Information Security training and planning for the college

10% Reports to the Vice President, Administrative Affairs, serves on College Council, and provides advice on technology matters to the President’s Cabinet as needed.

10% Acts as the IT as ambassador for the College while representing Information Technology in faculty, administrative, and student governance and oversite committees and appropriate campus-wide, system-wide and state wide IT committees as well as outside groups and events. in faculty, administrative, and student governance and oversight committees and appropriate campus-wide, system-wide, and state-wide IT committees as well as at outside groups and

10% Responsible for Risk Assessment and Management for Information Technology at the college.  Keep well-informed of latest data processing procedures, techniques, and principles, and best industry security practices. Explores new technologies for future planning and potential implementation.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements: 

• Master’s degree required. Areas of concentration preferred are computer science, business administration, information technology, data analytics, information science, data science, instructional/educational technology and information technology or related field.
• Five years in increasing responsibility with supervisory and leadership experience in managing an information technology environment, with experience supervising a significant, substantial technology-oriented unit including planning in a complex environment, directing and supervising staff, directing technology implementation projects, reviewing and evaluating outcomes, and assuring accountability for overall implementation of services and programs.

Part-time work experience is calculated at 50% credit of full-time work experience.

Skills/Abilities:

Strong leadership and employee development skills, including mentoring, coaching and problem solving.

Excellent communication skills, including verbal and written skills and ability to interface with people from diverse educational settings and technological backgrounds.

Ability to manage projects through conceptualizing and organizing goals and objectives and evaluating progress toward completion of these goals.

Strategic thinking and planning

Understanding of the technological landscapes of distance learning; streaming video and video/web conferencing; online course management systems; network security; web development; ERP implementation; telephony; data storage and management; mobile device management; end user technical support; remote working options; database applications; digital media, digital collaboration tools; cloud computing; vendor management; 

Ability to communicate effectively with faculty and staff and maintain effective interpersonal relationships with others in a cooperative working environment.

Knowledge of the FCC regulations regarding radio spectrum ownership, leasing and utilization.

Demonstrated ability of continued professional development with emerging technologies and their application to higher education.

Ability to engage in the college’s mission and values.

Physical Demands: Standard office environment. It would be possible but difficult to accommodate an employee in this job who was unable to hear. There are numerous meetings, both formal and informal, as well as numerous conference calls and other telephone calls. It would be possible but difficult to accommodate an employee in this job who did not have visual acuity. There is a tremendous amount of reading, both on paper and on computer screens.

Hazards: Standard office environment with primary possible injury coming from repetitive stress due to poor workplace ergonomics.

Full-time Employment Benefits:

• Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA 
• Wellness Incentive Program, if enrolled in health plan
• Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program
• Employee Assistance Program
• Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b
• Employee Discount program with over 900+ companies
• 14 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu.

If you are interested in this position, click on Apply located below or Apply Now in the upper right-hand corner. 

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