GENERAL DUTIES: The Academic & Student Support Associate reports to the Job Training and Safety (JT &S) Coordinator.  The Academic & Student Support Associate is responsible for answering multi-line phone system, answering the public’s questions concerning JT&S programs and activities, preparing documents for JT &S program, registering JT &S students for classes, and maintaining training records.

MINIMUM REQUIREMENTS:

• Technical diploma or associate's degree in a related field.
• 2+ years approved administrative work experience.
• Strong writing, editing, and proofreading skills.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Comfortable with collaborative work and receiving feedback.
• Must be able to maintain confidentiality and have a strong work ethic.
• Proficiency with Microsoft Office programs, including Excel, Outlook, and Word.
• Strong customer service, excellent organizational and planning skills.

KNOWLEDGE and ABILITIES SKILLS

• Accounting
• Typing and I0-Key operation
• Multi-line telephone answering system
• Effective verbal and written communication skills
• Knowledge of information Management Systems or ability to master such systems
• Internet research capabilities
• Business standards for office documentation

GENERAL INFORMATION: Background checks will be completed on all new hires. Selected candidates will be asked to sign a background release authorizing TCAT Murfreesboro to complete a background check.

SALARY: Commensurate with Tennessee Colleges of Applied Technology salary guidelines. 

APPLICATION SUBMISSION & REVIEW: To be considered for a position at TCAT Murfreesboro, you must create and submit an online application that includes your required documents at Jobs and Employment | TCAT Murfreesboro .  Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete begin and end dates under your employment history. Scan/Upload and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled. 

REQUIRED DOCUMENTS:

• Resume
• Educational transcripts/diploma
• Industry licensure and/or certifications

Applications are accepted until June 15, 2025.

EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification before employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.