Title: Tech Solutions Internship Coordinator (Perkins Grant, Temporary Part-Time)

Institution: Cleveland State Community College

FLSA Status: Non-exempt

Salary:  $15.00 per hour 

Contract Duration: This temporary part-time position is for a specified grant period ending June 30, 2026. Employment beyond the last date of the grant is dependent on continued funding. 

Campus Location: Cleveland State Community College (Cleveland, TN)

Summary

This is a grant-funded position under Perkins V legislation. Employment beyond the expiration date of the grant is dependent upon continued funding of the grant.

Job Objective

The incumbent leads Co-Op/Internship curriculum along with Computer Information Systems/Computer Information Technology (CIS/CIT) faculty and performs related work as required. 

Job Duties

• Assist in Tech Solutions day-to-day operations.
• Bring IT infrastructure online at the beginning of the semester for interns to utilize during internship hours.
• Schedule interns to cover internship hours for Tech Solutions.
• Guide interns in customer service skills.
• Train students/interns in the proper use of confidential customer data, backup, and restoration.
• Guide interns in documentation processes including inventory and electronic ticketing system tracking of issues.
• Supervise hardware and software troubleshooting by interns.
• Researching and implementing various peripheral requirements based on the Operating system and platform.
• Installing, updating, managing current infrastructure and systems for the internship.
• Provides feedback to CIS/CIT Instructors on student/intern performance to assist in evaluation and assessment through the weight system used for grade calculation of each student/intern.
• Works with CIS/CIT Instructors on planning Skills/Cybersecurity Lab experiences for interns which include researching assignments, identification of equipment/material/ supplies needed, scheduling use of equipment, building and rebuilding lab environments, cleaning lab areas, and inventory of hardware and software.
• Performs other duties directly and uniquely related to career and technical education as assigned by the Dean and/or CIS/CIT Instructors. 

Minimum Qualifications

• Minimum of a High School Diploma or High School Diploma Equivalency. 
• Ability to remain in stationary position up to 50% of the time, based on assignment.
• Ability to perform functions requiring the use of a ladder (ascending/descending).
• Ability to maintain computers, servers, and other laboratory equipment in various locations including but not limited to: under desks, server cabinets, ceiling, etc.
• Ability to relocate IT equipment weighing up to 50 pounds.

Knowledge, Skills, and Abilities

● Ability to follow written and oral instructions.
● Ability to use and operate required IT tools and equipment.
● Ability to establish and maintain an effective working relationship with the students/interns, public, and other employees.
● Effective interpersonal skills.


NON-ESSENTIAL FUNCTIONS
● The incumbent may be asked to serve on one or more college committees and to participate to an appropriate level in administrative decision-making.
● The supervisor may assign other reasonable duties directly and uniquely related to career and technical education.

JOB LOCATION
The Career Education Building on the main campus of Cleveland State Community College is the primary workplace. Occasional travel to off-campus instructional sites within the College's five-county service area may be necessary.


EQUIPMENT
Work activities routinely involve working with computers and peripheral devices, and technical devices.

If you are interested, click on the link to apply.

Applications can be assured full consideration if submitted by January 6, 2026.  

Human Resources Office
Cleveland State Community College
Telephone:  423-478-6203;
Fax:  423-478-6257
email:   mdarnell01@clevelandstatecc.edu
Website:   www.clevelandstatecc.edu