Title: Administrative Assistant – Advising Center (Temporary Part-Time)
Department: Advising
Campus: Hardin Valley Campus
Closing Date: Open Until Filled
Type of Appointment: Temporary Part-time
Pay Rate: $16.49 per hour
*If you are a PSCC Student and eligible for the Student Employment Program, you will be paid on experience and the rates are $14.00 (no experience), $15.00 (6 months experience) and $16.00 (9 months experience)*.
Work Hours: work up to 30 hours per week
Position Summary: This person is responsible for answering the advising center phone, checking-in students to see advisors, making appointments, troubleshoot student appointments, assist the director with general office tasks; answers student questions and direct students to the appropriate offices.
Duties and Responsibilities:
50% Provide support to the advising office and serve as the first contact for the Advising Center and adjacent offices at Hardin Valley including answering questions and routing students to the appropriate offices, checking in appointments, reviewing student profiles, managing a multiline phone;
35% Provide support for appointment scheduling in Navigate for the advising office.
15% Assist the director with various office tasks including but not limited to maintaining the reception area and the advising center; creating documents, scheduling tasks, and keeping the Advising Center calendar.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Required Qualifications:
• High School Diploma or Associates degree
• Previous experience in customer service, office assistance or receptionist.
• Three years of related experience required
Knowledge, Skills and Abilities:
Ability to use Microsoft Word products including Word, Excel and Powerpoint. Ability to manage multiple office equipment such as printers, copiers, multiline phone and customer relationship management tools; previous experience with Student Information systems and scheduling software.
Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please contact George Underwood at gtunderwood@pstcc.edu or 865-539-7354.
If you have any problems or questions please contact Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu.
If you are interested in this position, click on the link to the top right to apply.
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