Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: Dispatcher

Employee Classification: Service/Maintenance

Institution: Southwest Tennessee Community College

Department: Public Safety

Campus Location: SWTCC - Multiple Campus Locations

Job Summary

This is a full-time, fiscal-year position working under the general supervision of the Police Services/Public Safety Dispatch Supervisor. The Dispatcher receives and transmits messages by radio and telephone, prepares and maintains communication records, and performs related work as required. He/she must be flexible to work different shifts if and when deemed necessary.

Job Duties

• Answers incoming calls, and dispatch all complaints, requests, and emergencies to field officers.
• Maintains a log of all radio messages received or transmitted as required by the Federal Communication Commission and Southwest and makes reports accurately.
• Provides general information to visitors coming on campus.
• Issues parking decals for persons wishing to register their motor vehicles.
• Issues and receives security equipment from Security Officers.
• Calls students, faculty members, and staff to security headquarters for outstanding traffic tickets or civil warrants.
• Calls wreckers to different parking lots when motor vehicles require towing.
• Reports motor vehicle accidents to the law enforcement agency.
• May perform other work as assigned.

Minimum Qualifications

• Graduation from a standard high school
  
• Applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform the work successfully.

Preferred Qualifications

• Public Safety Telecommunication 1 Certification

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

The following person has been designated to handle inquiries regarding nondiscrimination policies:  LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.