Title: Healthcare Workforce Development Initiatives (HWDI) Paraprofessional – Morgan County (Grant Funded)

Employee Classification: Clerical & Secretarial

Institution: TCAT-Jacksboro

Department: Adult Education

Campus Location: TCAT Jacksboro

Job Summary

Job Title: Healthcare Workforce Development Initiatives (HWDI) Paraprofessional
Reports To: Adult Education District Coordinator
FLSA Status: Non-Exempt
EEO-1 Category: Part-Time

The HWDI Paraprofessional is responsible for assisting individuals pursuing careers in healthcare. This role involves data management, career coaching, and workforce development support, ensuring that students are prepared for employment in healthcare settings.

Job Duties

• Key Responsibilities:
• Maintain organized and confidential program and student files, records, and reporting documentation.
• Provide career coaching and advising to participants interested in healthcare careers, including guidance on educational pathways, certification requirements, and job opportunities.
• Assist students with career readiness skills such as resume writing, interview preparation, and professional communication.
• Foster partnerships with healthcare employers to identify workforce needs and align educational offerings with industry demand.
• Conduct outreach and recruitment efforts to engage adult learners in healthcare education and training programs.
• Monitor student progress and provide individualized support to help students achieve their educational and career goals.
• Work with community organizations and workforce development agencies to enhance training and job placement opportunities for students.
• Stay current with industry trends, certification standards, and healthcare workforce needs to ensure program relevance and effectiveness
•  
• Essential Job Functions:
• Coordinate student registration, assessment, orientation/counseling
• Administer and interpret scores for TABE, CASAS, and high school equivalency practice exams for student placement and instruction
• Manage electronic filing system
• Complete data entry in a timely manner, adhering to all reporting deadlines
• Assist with graduation
• Provide office coverage and customer service support
• Perform general clerical and administrative duties, including filing, distributing instructional and program materials, maintaining office supplies, and supporting daily office operations
• Assist with student registration, enrollment, class placement, attendance tracking, and educational goal development
• Maintain technical knowledge by engaging in opportunities to improve or increase skills
• Maintain time and effort documentation
• Post-test all eligible students after 40 hours of instruction
• Work with the Leadership Team to develop a program that supports students’ progression through the National Reporting System levels – ensuring level gains
• Organize and maintain confidential program, student files, and report documentation, including maintaining correct student sign-in sheets
• Collaborate with Instructors and Career Coaches
• Provide student registration, intake and orientation-related activities for potential and current students
• Willingness to learn and support the department as it relates to new tasks and/or responsibilities
• Schedule, proctor, and score state-required tests (CASAS; TABE; OPT; HiSET, GED, and etc.).
• Provide services in a digital learning environment as needed
• Maintain class, staff, and event schedules
• Perform other duties as assigned 

Minimum Qualifications

• High School Diploma or HSE (High School Equivalency) required
• Computer literacy and familiarity with Microsoft Office Suite (i.e. Word, Outlook, Excel, etc.) is required

Preferred Qualifications

• Experience working in an Adult Education environment is preferred

Knowledge, Skills, and Abilities

• Accept responsibility and is self-motivated
• Ability to work in a fast-paced environment
• Attentive to detail
• Capable of managing stressful situations
• Demonstrate flexibility and the ability to multi-task
• Contribute to team effort
• Possess strong interpersonal communication skills and maintain focus with job responsibilities
• Ability to work with a variety of individuals / students
• Proficient oral and written communication skills and strong organizational skills
• Knowledge of and skill using data entry software
• Analytical skills and the ability to meet time-sensitive deadlines
• Aware of effective customer service practices and the ability to implement them within an educational setting
• Accept new tasks and responsibilities in a positive/professional manner
• Contribute to team effort
• Must be able to work a flexible schedule
• Travel to satellite class locations as needed
• Participate in local and state activities / staff development

Physical Demands / Working Conditions

Standing, sitting and driving

Salary: Commensurate with education and experience according to Tennessee Board of Regents guidelines.

EMPLOYMENT DOCUMENTS:  Current federal law requires identification and eligibility verification prior to employment.  Only U.S. citizens and aliens authorized to work in the United States may be employed. TCAT Jacksboro participates in the E-Verify program, a free, web-based system that electronically confirms the identity and employment eligibility of new hires. By using E-Verify, we ensure compliance with federal employment eligibility verification requirements and help maintain a legal workforce.  For more information, visit the official E-Verify website Home | E-Verify.

TCAT Jacksboro does not discriminate on the basis of race, color, religion, ethnic or national origin, sex, disability, age, status as a covered veteran, or genetic information in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: Jada Stanley, Vice President of College & Student Affairs, 265 Elkins Rd., Jacksboro, TN 37769, 423-566-9629 or jada.stanley@tcatjacksboro.edu.