Title: TRIO Academic Retention Associate

Institution: Volunteer State Community College

Job Summary:

This position will coordinate and provide academic services for the TRIO program which will allow students to obtain academic excellence through academic goal setting, tutoring and/or other support services while monitoring academic progress and building relationships with the campus faculty and staff.

Job Duties:

Provide support to students for seamless transition through college, including 4-year transfer assistance and academic progress for first-generation, low-income (Pell eligible), and students with a documented disability. Demonstrate knowledge of retention issues and practices in higher education. Receive and process student applications for the program. Recognize and use a variety of learning modalities to enhance student communication. Assist Program Coordinator with tutor coordination along with making appropriate academic referrals. Serve as a success coach for student participants. Primary responsibilities include closing stop-out gap, communicating with students and faculty, assisting students with resources, and providing timely interventions to help students in their academic progress. Assist with design and delivery of in-person and virtual workshops. Assist Manager with completing the Annual Performance Report and generating academic progress reports. Maintain student records and data entry for the program. Assist Manager with the recruitment process and retention activities. Other duties as assigned. 

Minimum Qualifications:

Associate degree.
Minimum one (1) year of experience in tutoring, tutoring coordination, and/or educational support.
Minimum one (1) year of experience working with low-income, first generation and/or disabled students.

Preferred Qualifications:

Bachelor’s degree in education, psychology, or related field.
Experience tutoring/mentoring college students.
Experience in administering and interpreting academic assessments.

Knowledge, Skills, and Abilities:

Excellent written, oral, and interpersonal communication skills.
Good organizational skills and the ability to multi-task.
Proficient computer skills with the ability to maintain databases and create reports.
Must have analytical skills and attention to detail.
Knowledge of assessing educational needs and preparing academic progress reports.

Pay Rate: $40,000 annual salary 

Volunteer State offers a comprehensive benefits package, including but not limited to the following (as allowed under the grant):

• Insurance:  Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA
• Wellness Incentive Program (if enrolled in Health)
• Educational Assistance:  Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
• Employee Assistance Program
• Longevity Pay
• Retirement Options:  State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457
• 14 Paid Holidays/Year
• Annual Leave (if applicable)
• Sick Leave
• Sick Leave Bank
• State Employee Discount Program with over 900 merchants

Special Instructions to Applicants:

Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.

Applicants may be subject to a background check.

This is a grant funded position.