About the Department:

The primary purpose of this unit is to provide fiscal services to the university, promote financial best practices, form strategic partnerships, establish efficient systems, and pursue continuous improvement. Additionally, its purpose is to create and maintain a sustainable financial framework and strong internal controls to promote sound fiscal management, careful stewardship of university resources, and accountability. IT fosters innovation to support Mason's overall mission by employing new methods to deliver financial services and collaborating on process improvements and new initiatives and it provides accurate and timely financial data to ensure comprehensive reporting, compliance, and analysis to enable strategic decision-making. Within Fiscal Services, the home department for this position is the Fiscal Services Program Office and it is responsible for leading projects and programs (or sub-projects/programs) that directly support the goals of George Mason University (Mason) and the Fiscal Services Office. The GMU Automation Center of Excellence (CoE) is being established to partner with the Mason Community to automate business processes, provide standards for automation, and share knowledge with employees and students of the university as well as other constituents.

About the Position:

The Business Automation Developer, within the Fiscal Services Program Office, works within the Automation CoE to develop and support low-code technology solutions to improve and transform business processes within Fiscal Services and for the university community. Works with Business Systems Analysts and process owners to define requirements and develop automation solutions in accordance with best practices. Monitors and supports existing automation processes to include root cause analysis for failures and recommendations for corrective actions. As a member of the Automation Center of Excellence, mentors and trains other employees and students in Automation best practices and development.

Responsibilities:

Operations 

• Designs, develops, and implements new automation solutions to meet functional and strategic requirements;
• Works as part of the Automation Center of Excellence (CoE) team to achieve production and operational goals;
• Works collaboratively with constituent groups including developers, analysts, and users to develop and maintain low-code automation solutions across the institution;
• Establishes an expertise on automation programming and the CoE software architecture and development framework;
• Performs basic testing of automations and solutions before handing off to business systems analysts and end users for acceptance testing (UAT); and
• Works with CoE team to perfect operational processes and maintain uptime targets for existing automations. 

Outreach 

• Trains and mentors personnel as needed, including Fiscal Services employees, other university employees, and interns to grow knowledge and capability across the institution and in our student body; and
• Participates in outreach to staff to improve identification of and self-support of automation and business process redesign that supports the CoE mission of automation forward processes and systems.

Supports Automation Internship Programs

• Provides and supports opportunities for learning and growth for developer interns in the program; and
• When working with interns, documents meaningful input from them and provides constructive feedback to them during and at the conclusion of each development project that they are involved in. 

Administrative Duties

• Completes all assigned administrative duties and ensures all documentation is complete and accurate. 

Other Duties As Assigned 

• Supports the Automation Center of Excellence (CoE), the Fiscal Services Program Office, and the Director of Fiscal Services Programs as needed. 

Required Qualifications:

• High school diploma or equivalent;
• Demonstrated (generally 2-4+ years) experience implementing, maintaining, and improving low-code process automation solutions (such as RPA, Microsoft Power Platform, etc.);
• Knowledge of SDLC and software engineering best practices;
• Ability to work collaboratively with others, including Business Systems Analysts and functional systems users;
• Ability to develop positive working relationships across multiple constituencies; and
• Developer Certifications.

Preferred Qualifications:

• Bachelor’s degree in a related field;
• Demonstrated experience creating process automation using UiPath Studio, RPA, and low code / low complexity architecture;
• Experience with Ellucian Banner; and
• Experience with systems analytics, requirements gathering, and end-user support.

Instructions to Applicants: 

For full consideration, applicants must apply for Business Automation Developer at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.

Posting Open Date: October 7, 2024

For Full Consideration, Apply by:  October 21, 2024

Open Until Filled:  Yes