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About the Department:
Student Health Services (SHS) provides health care services at George Mason University. SHS provides primary care services and health promotion to eligible students at Mason, including, but not limited to, initial and follow-up assessment, history taking, physical exam of patients, utilization of differential diagnoses, appropriate interventions, consultations, and referrals as indicated, and basic emergency treatment and stabilization. Staff provides services to faculty, staff, and visitors on an as-needed basis. SHS operates its main clinic at the Mason Fairfax campus and smaller clinics at the Mason Square (Arlington) and Sci Tech (Prince William) campuses.
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About the Position:
The Associate Nursing Director provides supervision and leadership to the nursing team with Student Health Services (SHS), oversight to the clinical operations at all SHS clinics, clinical oversight to the immunization compliance process, and clinical care to patients as needed. The Associate Nursing Director serves with the Executive Director and other Associate Directors on the SHS Leadership team and provides leadership to SHS when the Executive Director and Associate Medical Director are unavailable.
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Responsibilities:
Clinical Leadership, Nursing Practice, and Accreditation:
- Provides supervision and leadership to the nursing team and clinical and programmatic oversight of the immunization compliance process, in collaboration with the Clinical Immunization Compliance Manager;
- Develops, implements, and maintains nursing policies, procedures, and evidence-based practice guidelines for core nursing skills, case management, and nurse triage;
- Develops and maintains the nursing section of the AAAHC accreditation manual and ensures ongoing compliance with accreditation standards;
- Fosters a collaborative and supportive work environment that promotes employee well-being, engagement, and retention;
- Encourages and supports ongoing professional development opportunities for all staff, ensuring they have the tools and training needed to succeed in their roles;
- Organizes workflow and ensures that employees understand their duties or delegated tasks;
- Communicates expectations effectively, monitors employee productivity and development, and provides continuous feedback and coaching to support staff growth and accountability;
- Prepares and conducts timely performance evaluations and maintains accurate records of employee performance, feedback, and disciplinary actions, ensuring adherence to legal and university policies and procedures;
- Collaborates with University Life divisional partners/stakeholders to address performance concerns; and
- Effectively hires, onboards, and trains new employees.
Clinical Operations and Patient Care Oversight:
- Provides oversight of clinical operations across all Student Health Services (SHS) clinic locations;
- Maintains an in-person presence at the Fairfax clinic to oversee clinical flow, service recovery, and patient experience;
- Collaborates with key members of the SHS operations team, including the Lead Nurse, Office Manager, Associate Administrative Director, and Associate Medical Director, to ensure staffing levels are aligned with patient volume and safety standards; and
- Provides direct clinical care to students as needed to support staffing and operational continuity.
Leadership, Strategic Planning, and Continuity of Operations:
- Serves as a member of the SHS leadership team in collaboration with the Executive Director and Associate Directors to develop and implement departmental goals that enhance student health and well-being and align with the university’s strategic direction; and
- Provides leadership and clinical decision-making authority for SHS operations when the Executive Director and Associate Medical Director are unavailable.
Immunization Compliance Oversight and Regulatory Support:
- Provides clinical oversight of immunization compliance processes, in collaboration with the Clinical Immunization Compliance Manager;
- Supports and monitors processes that facilitate timely immunization compliance verification in accordance with university policies and Virginia state regulations; and
- Ensures processes promote regulatory compliance, risk mitigation, and an efficient, student-centered experience.
Education, Outreach, and Professional Development:
- Coordinates clinical education and training for nursing staff, medical assistants, and immunization compliance personnel;
- Leads regularly scheduled clinical team meetings;
- Represents SHS in university-wide and University Life initiatives and events;
- Coordinates the clinical preceptorship program between SHS and the George Mason University School of Nursing;
- Supports divisional planning initiatives and other special projects as assigned, acting as a technical resource and SME as required;
- Actively participates in University Life divisional meetings, initiatives, and in-person events to stay connected with divisional and institutional priorities, and to foster a cross-unit collaboration;
- Participates in professional development workshops and training sessions for staff across the division to promote continuous learning and skill enhancement;
- Stays informed about best practices, research, and emerging trends in higher education and student support services to ensure SHS remains innovative and responsive to the evolving needs of the student body; and
- Other duties as assigned.
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