Student Services Specialist

Apply now Job no: 492752
Work type: Regular Full-Time Staff
Location: Main Campus, Oklahoma City
Categories: Schools and Colleges

VP Area: Music School

Department: Music School

FLSA Status: Non-Exempt

Benefit Eligibility:  Yes

Position Summary:

The Specialist is responsible for support to students regarding admissions and student services in the Wanda L. Bass School of Music and to serve as the music student success specialist.

Minimum Qualifications:

  • Bachelor's degree required. 
  • Minimum of one (1) year of work experience in marketing, public relations, admissions, or music administration.    

Preferred Qualifications:

  • Degree in Music or related Music field preferred.    

Job Duties:

  • Student Services Responsibilities:
    • Demonstrate an attitude and behavior that reflects the values and mission of the school and the university.
    • Manage enrollment process for all first and second year undergraduate music majors.
    • Maintain a comprehensive database of undergraduate music student information as well as maintaining student files.
    • Act as liaison to Faculty Advisors and assist with enrollment process.
    • Track and maintain music assembly attendance records.
  • Student Success Responsibilities:
    • Maintain Bass School of Music student data including grade progress for current undergraduate students as it relates to the retention of their scholarship awards, retention rates, and studio enrollment.
    • Act as first year student coordinator and coordinate orientation activities for new students.
    • Coordinate the music jury process and tabulate results (leveling) for undergraduate students and maintain the repertory cards for those students.
    • Track and maintain music assembly attendance records.
  • Admissions and Recruitment Responsibilities:
    • Collaborate with the offices of Undergraduate and Graduate Admissions in the successful coordination of recruiting efforts toward prospective students.
    • Maintain a database of prospective undergraduate and graduate students over a collection of years and foster contact with those prospective students through letter campaigns, special events, and phone conversations.
    • Act as a liaison for the School of Music, attending music conventions, School of Music ensemble tours and run-outs, making visits to Arts Magnet Schools, Schools of the Arts, and visiting high schools.
    • Assist with the audition process, including on and off-campus auditions, as well as video and audio taped auditions.
  • Other duties as assigned. 

Knowledge, Skills and Abilities:

  • Ability to acquire in depth knowledge of the Wanda L. Bass School of Music programs and admissions procedures.
  • Excellent communication skills including oral, written and interpersonal to effectively and accurately represent the School of Music.
  • Technical fluency including proficiency in MS Office Suite, FileMaker Pro, PageMaker, and Google.
  • Experience with Hobsons and Desire to Learn (D2L) is a plus.
  • Ability to work independently with minimal supervision as well as in a teamwork setting.
  • Work outside of standard work hours is routine during peak periods.
  • Ability to travel in and out of state.
  • Ability to concentrate on tasks at hand amid frequent interruptions from phones, students, faculty, and the general public.
  • Ability to maintain strict confidentiality

Physical Demands and Working Conditions:

  • Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or off campus.
  • Standard office hours are 8:00 a.m. to 5:00 p.m, Monday through Friday.
  • Attendance at evening and weekend events is occasionally required.
  • Off-campus, state and regional travel may occasionally be required.
  • Incumbent will be exposed to frequent noise caused by telephones and office machines.    

Advertised: Central Standard Time
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