Position Title: Business Operations Specialist
Employee Classification: Business Operations Specialist
College/Division: Information Technology
Department: 450200-IT FINANCIAL OPERATIONS
Internal or External Search: External - Open to all applicants
Location: Las Cruces
Offsite Location (if applicable):
Target Hourly/Salary Rate: $19.28 an hour
Appointment Full-time Equivalency: 1.0
Exempt or Non-Exempt: Non-Exempt
Summary: We are seeking a detail-oriented specialist to oversee business operations support within the IT Financial Operations Unit, managing one or multiple program areas. This role focuses on asset management, developing and executing management processes, and providing training and education on standard requirements and methods. The ideal candidate will handle personnel functions, labor and cost reporting, document editing, process quality control, pricing, and the tracking and management of documentation and automated processes to drive efficiency and improve business decisions. If you have strong analytical skills and a passion for optimizing financial operations, we encourage you to apply!
Classification Summary:
Responsible for overseeing business operations support in individual or multiple program area(s). Responsibilities may include, but are not limited to, the development and execution of management processes, training and education on standard requirements and methods, creating models to improve business decisions, personnel functions, labor and/or cost reporting, document editing, process quality control, pricing, tracking and management of documentation and/or automated processes.
Classification Standard Duties:
As appropriate may develop or assist in the development and maintenance of business reporting and management tools/processes. May supervise regular or temporary staff. Responsible for supervising business process transactions to ensure timely and accurate processing. May oversee and/or assist, as appropriate, in areas such as business finance, planning, scheduling, contractual compliance, cost management, and proposal support.
Required Education, Experience, Certification/License, Equivalency
Required Education:High School diploma or GED certificate.; Required Experience:Four (4) years of experience related to the standard duties as outlined.; Equivalency:Completion of a post-secondary degree or certificate may substitute for years of experience.; Required Certification/License:
Knowledge, Skills and Abilities
KNOWLEDGE:Knowledge of general business principles and/or procedures. Knowledge of marketing strategies, processes, and available resources.; SKILLS:Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Skill in the use of computers, preferably in a PC, Windows-based operating environment. Employee development and performance management skills.; ABILITIES:Ability to develop and maintain recordkeeping systems and procedures. Ability to communicate effectively, both orally and in writing.
Job Duties and Responsibilities
Responsible for overseeing business operations support in one or multiple program areas within the IT Financial Operations Unit. This role emphasizes asset management and involves the development and execution of management processes, training and education on standard requirements and methods, and creating models to improve business decisions. The specialist will handle personnel functions, labor and/or cost reporting, document editing, process quality control, pricing, and the tracking and management of documentation and/or automated processes. In addition this role requires the ability to lift items over 20 lbs multiple times daily, receive many deliveries daily, and coordinate shipping and receiving processes. Utilize the ticketing system, ITSM & ITAM and technology expense management platform (TEM) to track inventory in various locations, including outdoors. Conduct accurate record-keeping, inventory control, and ensuring efficient logistics. Monthly, quarterly, and annual counts are conducted in sheds and across campus building locations.
Preferred Qualifications
ITIL is preferred.
Special Requirements of the Position
On-site position.
Department Contact: Jasmine Gomez, 575-646-3685, jgomez12@nmsu.edu
Contingent Upon Funding: Not Applicable
Bargaining Unit Eligibility: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Standard Work Schedule: Standard (M-F, 8-5)
If Not a Standard Work Schedule:
Working Conditions and Physical Effort
Environment: Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
Physical Effort: Moderate physical activity.
Lifting Requirements: Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
Risk: Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.