Position Title: Admissions Advisor,Univ
Employee Classification: Admissions Advisor,Univ
College/Division: GRCC Grants CC
Department: 950850-GRCC STUDENT SERVICES CTR
Internal or External Search: External - Open to all applicants
Location: Grants Community College
Offsite Location (if applicable):
Target Hourly/Salary Rate: 43,908.80-49,397.27
Appointment Full-time Equivalency: 1.0
Exempt or Non-Exempt: Exempt
Summary: NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.
Classification Summary:
Serves as an ambassador and representative of the University or Community College with a variety of audiences, including prospective students and their families, applicants, newly admitted students, P-12 school district students and staff, community college students and staff, business and other community members, University faculty and staff, and alumni. Responsible for managing respective recruitment territory, which includes extensive fall travel during the six to eight week long recruitment season. Guides prospective students and their families through the application process. Develops and maintains excellent working relationships with key constituencies in recruitment territory. Responsible for assisting with all areas of admission including undergraduate, transfer, graduate and international recruitment, marketing and communications, event planning, Aggie Welcome Orientation programming, family engagement activities, campus visits, etc.
Classification Standard Duties:
As appropriate to the position, reviews and processes applications for admission. Participate in the planning and implementation of annual admission recruitment, application and enrollment strategies. Develop marketing strategies, recruitment publications and communications, travel schedules, collection and analysis of aggregate and disaggregate recruitment and demographic data. Conduct campus tours, formal and informal presentations, tele-recruiting and e-recruiting. Collaborate with University departments, faculty & staff. Disseminates pertinent information, in accordance with applicable laws, regulations, and University policies in accordance with the Family Educational Rights and Privacy Act (FERPA). Advises students and families regarding educational opportunities and options, admission, orientation, registration, and other requirements, policies and procedures. May determine Non-Degree and Freshman admissibility to the university or community college. Extensive travel may be required, depending on recruitment territory assignment. Provides policy interpretation and advisement as appropriate, in accordance with university policy, accreditation standards, and privacy laws.
Required Education, Experience, Certification/License, Equivalency
Required Education:Bachelor's degree in a related field.; Required Experience:No previous work experience required.; Equivalency:An Associate's degree and two (2) years of related experience; or, four (4) years of related experience may substitute for the Bachelor's degree.; Required Certification/License:
Knowledge, Skills and Abilities
KNOWLEDGE:Knowledge of current industry best practices, customer service standards and procedures, system-wide admissions policies, standards, and procedures. Knowledge of full spectrum of university academic units, curricula, and programs. College-level maintenance requirements for student records principles, policies and procedures. Knowledge of national, regional and local student recruitment and retention issues.; SKILLS:Strong interpersonal and written and verbal communication skills, especially in public speaking. Demonstrated proficiency in the use of Microsoft Office suite of computer software applications. Demonstrated time and materials management skills. Effective utilization of student information systems and customer relations management systems. Database and records management and/or maintenance skills. General office administrative and secretarial skills.; ABILITIES:Solutions oriented, with a high level of creativity and the ability to analyze complex problems. Ability to work independently, under pressure and with minimum supervision in addition to being a productive member of a team. Ability to communicate effectively, both verbally and in writing. Ability to simultaneously plan, deliver and manage multiple activities,make effective administrative/procedural decisions and recommendations. Ability to maintain confidentiality of records and information and work effectively with a wide range of constituencies in diverse communities. Ability to deliver excellent customer service, travel and work flexible hours.
Job Duties and Responsibilities
Provides information regarding enrolling and successfully starting programs, including topics such as admissions, financial aid, and academic programs, at NMSU-Grants to students and community members in the greater Cibola County area. Plans and implements community and campus outreach activities in conjunction with other Student Services units. Conducts campus tours, formal and informal presentations, tele-recruiting and recruiting. Coordinates with other organizational units to solicit and process admissions requests and to guide students through the admissions process. Prepares form letters, communications, and informational/marketing materials in support of recruitment efforts. Attends and participates in events in support of recruitment efforts. Processes admissions paperwork in support of enrollment initiatives. Coordinates inquiry campaigns and manages caseload of applicants. Advises students and families regarding educational opportunities and options, admission, orientation, registration, and other requirements, policies and procedures. May determine Non-Degree and Freshman admissibility to the university or community college. Answers inquiries from prospective students on the topics of Admissions, Academic Programs, Financial Aid, and other related topics. Provides policy interpretation and advisement as appropriate, in accordance with university policy, accreditation standards, and privacy laws. Performs miscellaneous job-related duties as assigned.
Preferred Qualifications
Special Requirements of the Position
Department Contact: Janie Gutierrez, 505-287-6625, janieg61@nmsu.edu
Contingent Upon Funding: Not Applicable
Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Standard Work Schedule: Standard (M-F, 8-5)
If Not a Standard Work Schedule:
Working Conditions and Physical Effort
Environment: Work is normally performed in a typical interior/office work environment.
Physical Effort: Light physical effort. Effort applies to no more than two (2) hours per day.
Lifting Requirements: Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
Risk: No or very limited exposure to physical risk.