Position Title: Student Program Coord,Sr.

Employee Classification: Student Program Coord,Sr.

College/Division: Provost Office

Department: 380001-GRADUATE SCHOOL

Internal or External Search: External - Open to all applicants

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate:  17.85 per hour

Appointment Full-time Equivalency:  1.0

Exempt or Non-Exempt:  Non-Exempt

Summary:  Join the Graduate School team and take the lead in connecting with future scholars! This role organizes and conducts campus tours, coordinates dynamic recruitment events locally and nationwide, and assists with our customer service desk. If you’re energized by meeting new people, traveling, and making a difference in graduate education, we’d love to have you on board!

Classification Summary:
Under limited supervision, develops, implements, and oversees a range of integrated special programs and initiatives designed to assist in the recruitment and retention of graduate and/or undergraduate students within an underrepresented target population or college. Responsible for the internal and external promotion and representation of program activities. Coordinates and provides support services to student participants as appropriate to program activities.

Classification Standard Duties:
Plans, develops, and coordinates student support programs, special projects, and other initiatives geared to the recruitment and retention of students within the targeted student population or college. Oversees and administers all facets of the day-to-day operations of the various programs and activities related to the position. Serves as primary liaison with internal and external contacts on all matters relating to the program(s) activities; represents the program(s) on a local, regional, and/or national basis. Provides and/or coordinates financial aid scholarship disbursement, academic advisement, career advisement, and/or related support to students participating in the programs; acts as student advocate, and provides day-to-day problem solving as necessary. Oversees and/or coordinates the collection and analysis of program activity data; develops, writes, edits, and presents statistical and narrative program reports and evaluations. May plans, develops, and implements strategies for identifying and generating funding and/or resource opportunities for program activities, to include development of grant and other fundraising proposals. Participates in the development of goals and objectives; recommends, implements, and administers methods and procedures to enhance operations, as appropriate to the unit. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution. Performs miscellaneous job-related duties as assigned.

Required Education, Experience, Certification/License, Equivalency
Required Education:Bachelor's degree in a related field.; Required Experience:Three (3) years of experience related to the standard duties as outlined.; Equivalency:None; Required Certification/License:

Knowledge, Skills and Abilities
KNOWLEDGE:Knowledge of student recruitment and retention issues. Knowledge of a range of recruitment strategies and techniques. Knowledge of targeted recruitment principles, procedures, and resources. Knowledge of student outreach services and activities.; SKILLS:Data management and records maintenance skills. Performance management skills.; ABILITIES:Ability to communicate effectively, both orally and in writing. Ability to develop and implement recruitment plans. Ability to analyze and solve problems. Ability to plan community outreach projects. Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements. Ability to coordinate and organize meetings and/or special events. Ability to design and develop recruitment plans. Knowledge of community outreach practices.

Job Duties and Responsibilities
This position will coordinate the Graduate School's recruitment efforts including organizing and conducting campus tours, coordinating, and participating in campus programs and special events, and participating in local, regional and national recruiting events. Some travel will be required. This position will also be responsible for assisting with Graduate School customer service inquiries via email, phone calls, and in-person visitors from applicants, current students, faculty, and staff. Will perform other related duties as assigned.

Preferred Qualifications

Special Requirements of the Position
Some travel required.

Department Contact:  Kari Bellavita 575.646.5745

Contingent Upon Funding: Not Applicable

Bargaining Unit Eligibility: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: Light physical effort. Effort applies to no more than two (2) hours per day.

Lifting Requirements: Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.

Risk: No or very limited exposure to physical risk.