Department Contact: Kenna Eversole
Internal or External Search: External - Open to all applicants
Advertising Summary: Job Posting
Position Details
Position Title: Emergency Dispatcher
College/Division: President's Office
Department: 500300-POLICE DEPARTMENT NMSU
Location: Las Cruces
Offsite Location (if applicable):
Target Hourly/Salary Rate: $17.85
Appointment Full-time Equivalency: 1.0
FLSA Status: Non-Exempt
Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Contingent Upon Funding: Not Applicable
Standard Work Schedule: Shift: Other Shift
If Not a Standard Work Schedule: Public Safety - 24/7
Job Duties and Responsibilities: The job duties and responsibilities of our Emergency Dispatcher Position include the following: Answering calls for service (911 emergencies and non-emergency assistance) and radio dispatching law enforcement, fire services, and emergency medical services agencies primarily on NMSU campus; coordination of emergency resources/services during regional critical incidents; sensitive data entry for the regional Computer Aided Dispatch System (CAD), the National Crime Information Center (NCIC), and various other databases; monitoring of campus wide video cameras; monitoring of various campus wide alarm systems (security/intrusion, fire, and panic/duress alarms); responsible for our emergency notification system messaging (CLERY Compliance); coordinates messages for department personnel from community members; and is the primary receptionist/face of the department for community members walking into the lobby area of the department with questions/needing any public safety assistance.
Qualifications
Required Education and Experience:
Required Education:High School diploma or GED certificate.; Required Experience:No previous work experience required.; Equivalency:None; Required Certification/License:
Equivalent Qualifications:
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Preferred Qualifications:
Prior Dispatch Experience.
Special Certification/Licensure:
Emergency Dispatcher/Communications Certificate/academy within one year.
Working Conditions and Physical Effort
Environment: Work is normally performed in a typical interior/office work environment.
Physical Effort: Light physical effort. Effort applies to no more than two (2) hours per day.
Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.
Risk: Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.