The Organisation

The United Protestant Association of NSW Limited (“UPA”) is a values-driven non-profit organisation dedicated to serving local communities throughout NSW, with a vision of always ensuring we have “our people by our side”. 

Our services include:-

• Residential Aged Care.
• Home Care Services.
• Retirement Villages.

The opportunity

An opportunity for a highly motivated Case Manager to work with a growing Home Care team and provide high levels of customer satisfaction.

This role is created for someone who is focused and dedicated to assisting customers and their families to engage in services, enabling them to remain living in their home. You will empower our customers through individualised care planning and goal setting focused on our well-living approach.

A typical day can include:

• Participating in the development, implementation and evaluation of services and programs that meet customers’ individual needs.
• Developing relationships with families and carers that acknowledge their needs.
• Working alongside our customers to set individual goals that are realistic and achievable. 
• Implementation of the latest best practice and evidence-based approaches.

To be considered, you will need:

• Diploma in community services case management or equivalent qualification.
• Current Drivers Licence.
• Understanding of current Aged Care legislation and Aged Care Quality Standards.
• Proven experience in working with budget & service delivery parameters.
• Demonstrated ability to lead & work as part of a team.
• Sound written & verbal communication, and computer skills.
• Highly developed planning, influence and negotiation skills.

Benefits and perks 

• Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15,900 living expenses and $2,650 entertainment benefits, tax free). 
• Access to a Wellness Program. 
• Employee Assistance Program.
• Up to $500 retention bonus for permanent appointments.
• Platinum Member of the Australian College of Nursing.
• Supportive and friendly work environment. 
• Work/life balance and flexible working arrangements available. 
• Workplace education and support provided. 
• Opportunity to make a real difference to your community and the lives of those in need.

Appointment is subject to satisfactory criminal record check, probity and pre-employment medical checks.   

Interested 

Simply click on the ‘apply now’ button and submit your cover letter and resume for consideration.  For a confidential discussion or to obtain a copy of the position description, please email recruitment@upa.org.au.  

To find out more about UPA of NSW, we invite you to visit our website at www.upa.org.au.    

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the UPA’s Recruitment Team at recruitment@upa.org.au.