Administration Assistant

About Us

UPA Aged Care Solutions is a not-for-profit, values-based organisation committed to providing high-quality residential aged care, home care, and retirement services. We believe every individual has the right to live with dignity, respect, and security, and we strive to attract and retain top talent who share our philosophy of care.

Our services include: -

• Residential Aged Care
• Home Care Services
• Retirement Villages

The Opportunity

An opportunity has become available to join the UPA team for an Administration Assistant - Woodlands Lodge to join our team at Woodlands Lodge Wallsend. 

The role of the Administration Assistant is to support residents and staff, attend incoming calls and assist visitor inquiries whilst providing high level administration assistance to the Facility Manager.

It is required for the successful applicant to possess exceptional customer service experience and the ability to provide effective and efficient administrative support in accordance with company policies, procedures and regulatory standards within an age care facility setting.

In fulfilling the role, it is essential that you have:

• Possess compassionate, caring and supportive nature
• Have excellent verbal and written communication skills 
• Excellent and highly developed computer skills including Excel, Word and data base management
• Ability to work autonomously and within a team environment
• Ability to develop positive relationships and engage with staff and residents
• High attention to detail
• Possess efficient and organised administrative skills and sound experience
• Understanding of confidentiality and handling private information
• Perform Ad Hoc duties and responsibilities when required

Benefits and perks

• Supportive and friendly work environment
• Work/life balance
• Access workplace education and support to enhance your skills.
• Seize the chance to make a meaningful difference in the community and improve lives.
• Enjoy free uniforms and an Employee Assistance Program for added support.

Pre-employment screening

The successful candidate is required to have completed/have a willingness to undertake the following:- 

• Vaccinated in accordance with UPA’s Immunisation and Vaccination Policy. (including proof of the required doses of a TGA approved COVID-19 vaccine and annual influenza) 
• Undertake a National Criminal History Check 
• Pre-Employment Medical Assessment 

Appointment is subject to satisfactory of all pre-employment checks.   

Disclaimer: Applicants must have the right to work in Australia.