The Organisation

The United Protestant Association of NSW Limited (UPA) is a values-driven non-profit organisation dedicated to serving local communities throughout NSW, with a vision of always ensuring we have “our people by your side”. 

With a staff compliment of 1500 and a turnover in excess of $100M, UPA is a non-profit Company limited by guarantee.

Our services include:-

• Home Care Services

• Residential Aged Care

• Retirement Villages

The Opportunity 

An opportunity has become available to join our home care team as a Team Leader in our Far North Coast team, based in Tweed Heads. The Team Leader will lead and manage Care Workers in Home Care service delivery. Accountabilities encompass supporting recruitment, driving team retention, and ensuring thorough team support and supervision.

The Role 

Reporting to the Home Care Service Manager, your role will involve: 

• Providing leadership to the team always acting as a positive role model.

• Ensure work practices and processes comply with UPA’s Policy, Guidelines and Code of Conduct. 

• Maintain appropriately trained and qualified and skilled workforce to meet the needs of the service clientele. 

• Facilitate meetings, education and training as required.

• Monitoring staff leave to maintain service delivery needs are met.

• Recruitment selection and orientation of new employees including buddying new staff and assist in mentoring staff.

• Ensure a safe environment is maintained for all employees by contributing to annual Home Safety Checklists, regular safety audits and risk assessments as required.

About You

• Minimum Certificate-III level qualification in community services or other relevant qualifications.

• Current First Aid Certificate (or willingness to obtain).

• Demonstrated ability to lead & work as part of a team.

• A current, unrestricted Drivers License.

• Understanding of current Aged Care legislation and Aged Care Quality Standards.

• Highly developed planning, influence, and negotiation skills.

Benefits and perks 

• Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15,900 living expenses and $2,650 entertainment benefits, tax free). 

• Access to a Wellness Program. 

• Employee Assistance Program.

• Up to $500 retention bonus for permanent appointments.

• Platinum Member of the Australian College of Nursing.

• Supportive and friendly work environment. 

• Work/life balance and flexible working arrangements available. 

• Workplace education and support provided. 

• Opportunity to make a real difference to your community and the lives of those in need.

Appointment is subject to satisfactory criminal record check, probity and pre-employment medical checks.   

Interested 

Simply click on the ‘apply now’ button and submit your cover letter and resume for consideration.  For a confidential discussion or to obtain a copy of the position description, please email recruitment@upa.org.au.  

To find out more about UPA of NSW, we invite you to visit our website at www.upa.org.au.    

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the UPA’s Recruitment Team at recruitment@upa.org.au.