Working Title: Carpet Cleaning Supervisor

State Role Title: Trades Technician III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Business Services

Department: 300132 - Housekeeping AUX

Pay Rate: Pay Range

Specify Range or Amount: $48,000 - $49,500

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 9/17/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

JMU Facilities Management is accepting applications for a Carpet Cleaning Supervisor. The shift for this position is Monday – Friday, 9:00 p.m. – 5:30 a.m., with overtime as required for special events and inclement weather.

Duties and Responsibilities:

• Manage and supervise carpet cleaning operations for James Madison University, including planning, scheduling, and overseeing service delivery to ensure high standards of cleanliness and appearance.
• Provide strong, effective leadership to assigned staff, fostering a productive and positive work environment.
• Oversee the maintenance, inspection, and proper use of all carpet cleaning equipment; ensures that equipment is cleaned, serviced, and repaired according to manufacturer guidelines and safety standards
• The supervisor leads and coordinates the team's response during emergency situations such as floods, fires, or chemical spills.
• Prioritize and ensure timely completion of all assigned work orders.
• Monitor and evaluate carpet care programs to ensure compliance with university standards and recommend improvements as needed.
• Plan and schedule monthly carpet cleaning services, adjusting as needed for events or seasonal demands.
• The employee in this position will be considered designated, meaning the work performed is essential to university operations and the employee will be required to work during periods of authorized closings.

Qualifications:

Required:
• Knowledge of carpet cleaning techniques using industrial truck-mounted equipment.
• Knowledge of carpet cleaning chemicals.
• Ability to manage all carpet cleaning services including planning, scheduling, and performance of carpet cleaning services.
• Physical strength and ability to operate industrial cleaning equipment.
• Basic computer skills.
• Applicants must be at least 19 years old, possess a valid driver’s license for a minimum of 24 months, and have an acceptable motor vehicle report.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.