Working Title: Medical Assistant - Student Health
State Role Title: Direct Service Associate II
Position Type: Full-time Staff (Classified)
Position Status: Full-Time
FLSA Status: Non-Exempt: Eligible for Overtime
College/Division: Health and Wellbeing
Department: 300016 - Student Health Serv
Pay Band: 2
Pay Rate: Pay Range
Specify Range or Amount: $34,000 - $37,500
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 03/20/2026
About JMU:
At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.
Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.
At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.
Discover what makes JMU a great place to work: bit.ly/JMUEmployment
General Information:
The University Health Center provides a comprehensive array of health care services and health education programs to JMU students. Included in our health care services are several medical clinics, a pharmacy, a medical laboratory, and other programs that provide services for more than 30,000 patient encounters a year. UHC practices evidence-based medicine in a confidential, inclusive environment. This is a 10 month position.
Duties and Responsibilities:
- Serve as Medical Assistant for Acute Care Clinics.
- Perform check-in for medical appointments
- Perform medical procedures/treatments per qualifications
- Assist providers as needed
- Assist with training of student volunteers
- Purchase and receive all requested/approved medical supplies, equipment and furniture in conjunction with JMU Procurement policies and procedures
- Secure, monitor and reconcile department purchase documents
- Complete monthly inventory counts, annually and as needed using electronic system
- Manage stock accurately and resolve any discrepancies involving lots and expiration dates.
- Set reorder limits as set by clinic staff and order as needed
- Maintain stock in clinic closets and exam rooms
- Perform monthly expiration date checks for all clinics, with appropriate documentation.
- Manage receipt and coordination of student medication deliveries.
- Maintain master file of student deliveries and contact student when medication arrives
- Coordinate infusions with home health nurse, student and patient care coordinator.
Qualifications:
Required
- Current certification as a Medical Assistant, Nursing Assistant, or Emergency Medical Technician
- Excellent customer services skills
- Knowledge of, or ability to learn an electronic health record system
Additional Considerations:
- Phlebotomy and/or EKG experience
- Previous work experience in a medical setting
- Experience maintaining inventory and supplies
- Experience making and reconciling purchases in a commercial setting
Additional Posting Information:
This is a 10 month position.
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.