Working Title: Finance Support Specialist

State Role Title: Financial Services Specialist I

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Finance

Department: 100204 - University Business Office

Pay Band: 4

Pay Rate: Maximum Starting

Specify Range or Amount: $44,193 

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 05/01/2026

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The University Business Office (UBO) at James Madison University is accepting applications for a Finance Support Specialist. The University Business Office is responsible for processing and reconciling financial activity related to student accounts and university receivables. The office works closely with campus partners to support accurate financial reporting, audit compliance, and high-quality customer service for students, families, and university departments.

Duties and Responsibilities:

• Performs monthly reconciliation of multiple general ledger departments/accounts, ensuring balances are accurate, discrepancies are researched, and corrections are coordinated with appropriate staff or departments by established deadlines.
• Works closely with the University Business Office management team to ensure compliance with all audit and internal control requirements, including daily review of financial transactions and supporting documentation.
• Reviews daily financial activity prepared by UBO staff for accuracy and completeness and performs or oversees uploads of financial data into the university’s finance system.
• Responds to audit requests and inquiries in a timely, accurate, and professional manner.
• Maintains Corporate Accounts Receivable processes, including managing the corporate customer database and creating or updating customer records associated with invoices.
• Tracks and updates corporate accounts receivable activity, including issued invoices, recorded payments, and adjustments provided by invoicing departments.
• Prepares and distributes accurate monthly accounts receivable reports to campus departments.
• Provides operational support for cashiering functions, including assisting cashiers with in-person customer service and processing student and departmental transactions as needed.
• Scans and indexes financial forms into the university’s electronic document retention system in accordance with retention standards.
• Assists with bank runs and other operational tasks as needed to support daily business office functions.
• Adheres to Finance Division ethics standards and established internal controls, and contributes to a positive, professional, and service-oriented workplace environment.

Qualifications:

Required:

• Working knowledge of accounting principles, fiscal operations, and internal control practices.
• Demonstrated ability to reconcile financial records, analyze discrepancies, and assemble fiscal transactions for reporting and audit purposes.
• Practical experience using Microsoft 365 in a professional environment, with strong proficiency in Excel and Word for reconciliations, reporting, and documentation.
• Experience delivering effective customer service and communicating clearly with a diverse group of internal and external stakeholders.
• Proven ability to manage multiple responsibilities, meet deadlines, and execute detailed financial work accurately.
• Experience collaborating as part of a team to support operational needs and ensure compliance with university and state standards.
• Demonstrated ability to work independently, apply policies and procedures, and make sound decisions in a fast-paced environment.

Additional Considerations:

• Experience working in a higher education or public-sector financial environment.
• Familiarity with university financial systems and corporate accounts receivable processes.
• Experience supporting audit preparation or responding to audit requests.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.