Working Title: Employee Resources and Organizational Learning Specialist

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: JMU Libraries

Department: 100113 – Libraries

Pay Band: 3

Pay Rate: Pay Range

Specify Range or Amount: $41,000 - $44,000 

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 07/06/2026

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The James Madison University Libraries seeks applications for a full-time Employee Resources and Organizational Learning Specialist.

This position will:
Provide support to ensure smooth operations for personnel actions.
Coordinate performance management process.
Oversee wage (part-time) and student employee processes, procedures, and related budget allocations.
Support organizational learning within JMU Libraries.

The successful candidate will report to the Director of Employee Resources & Organizational Learning within the Library Administrative Team, a group of dedicated professionals offering centralized support to the broader JMU Libraries organization. This position will also participate in cross-training for critical core responsibilities.

This is a full-time, 40 hour per week position with benefits. Normal work shifts for this position will align with regular university business hours.

The Libraries welcomes applicants who can demonstrate a commitment to building equitable and welcoming environments. We are committed to encouraging dialogue, cultivating a sense of belonging, and celebrating a broad range of life experiences and perspectives.

Duties and Responsibilities:

Initiate, process, and coordinate personnel actions ensuring accuracy and compliance for full-time, part-time, wage, student employees, and graduate assistants. Maintain employee records, databases, and organizational information and ensure compliance with institutional policies.

Coordinate the performance evaluation process, communicate timelines and expectations, and support supervisors and employees throughout the annual evaluation cycle.

Support recruitment, hiring, and onboarding processes for wage and student employees.

Contribute to onboarding, professional development, and engagement programs that foster a positive workplace culture.

Assist with the planning and delivery of learning and development initiatives and collaborate with campus partners to support organizational learning.

Serve as a resource for Libraries employees and supervisors.

Qualifications:

Qualifications
Relevant experience providing high-quality administrative or employment-related support, including processing personnel actions, maintaining records, or supporting employee programs.

Experience working with databases, spreadsheets, or administrative systems to track information and support decision-making.

Evidence of strong organizational skills with attention to detail and the ability to manage multiple priorities in a fast-paced environment.

Ability to communicate clearly and professionally with employees, supervisors, and campus partners. Maintain confidentiality as appropriate.

Ability to work independently and as a member of a team in a dynamic, collegial, and collaborative environment.

Demonstrated commitment to building environments that are accessible and welcoming.



Additional Considerations
Experience supporting onboarding, hiring, or performance evaluation processes.

Familiarity with employment processes in a higher education setting.

Experience coordinating programming, training, or professional development initiatives.

Experience working with learning management systems, HR-related platforms, or employee databases.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.