Working Title: Office Assistant - Office of the Registrar (Part - Time)

State Role Title: Administrative and Office Specialist II

Position Type: Part-time - Wage / Part-time Salaried

Position Status: Part-Time

FLSA Status: N/A

College/Division: Student Academic Success

Department: 100177 - Office Of The Registrar

Pay Band: 2

Pay Rate: Hourly

Specify Range or Amount: $17.05 

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 07/29/2026

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

JMU offers several perks to all employees including:
• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks: The university is granted 12 holidays a year.
• Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Office of the Registrar at James Madison University is accepting applications for an Office Assistant. The Office Assistant will serve a vital role with the Office of the Registrar on the Transfer Credit Team.

We are recruiting for one part-time wage position. The position will be a year-round part-time position working an average of 29 hours per week over the course of a calendar year. Part-time employees are not eligible for benefits.

Duties and Responsibilities:

• Process college transcripts through the workflow process within our document management system.
• Provide customer service in person and through phone/email
• Enter data into PeopleSoft Student Administration System while ensuring data integrity, confidentiality and accuracy.
• Work closely with students, faculty, staff and parents.
• Assist in updating the Transfer Credit Equivalency Guide using TES (Transfer Evaluation System).
• Perform moderately complex processes and exercise independent judgment with minimal supervision.
• Resolve problems independently, answer questions and interpret and apply policies and procedures.
• Resolve problems with a high standard for accuracy.
• Perform back-up duties for other staff as needed.
• Perform other duties as assigned.

Qualifications:

Required Qualifications:
• Knowledge of Microsoft Office Applications.
• Ability to handle and prioritize a large volume of work.
• Ability to maintain confidentiality of student record.
• Ability to work independently but seek advice and direction from supervisor as needed.
• Ability to serve constituents in personable and efficient manner.

Additional Considerations:
• Knowledge of university and office policies and procedures.
• Knowledge of PeopleSoft Student Administration System

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.