Working Title: Fiscal and Operations Assistant - University Advising

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: Student Academic Success

Department: 100536 - University Advising

Pay Band: 3

Pay Rate: Pay Range

Specify Range or Amount: $39,000-$42,000 

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 7/31/2026

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

University Advising at James Madison University invites applications for a Fiscal and Operations Assistant. Reporting to the Director of University Advising, this position provides fiscal, administrative, and operational support for University Advising and affiliated advising units.

The Fiscal and Operations Assistant serves as a primary resource for purchasing, budget reconciliation, personnel transactions, office processes, and operational logistics. The position helps maintain accurate and timely business practices while supporting the effective delivery of student-centered advising services and departmental initiatives.

Duties and Responsibilities:

Fiscal Administration and Purchasing
• Process purchases, invoices, reimbursements, and transactions using Chrome River and eVA.
• Reconcile budgets, maintain fiscal records, and follow applicable financial policies.
• Work with vendors and university offices to resolve fiscal questions.

Personnel and Administrative Support
• Support recruitment, interviews, onboarding, and personnel documentation.
• Assist with ePARs, student employee records, timesheets, and payroll processes.
• Maintain accurate records and complete tasks within established timelines.

Operations, Events, and Logistics
• Coordinate logistics for meetings, trainings, orientations, events, and special projects.
• Arrange schedules, space, communications, materials, and other resources.

Office Operations and Systems Support
• Manage departmental email accounts, calendars, records, supplies, and administrative systems.
• Maintain office procedures and support advising-related systems and workflows.

Student and Visitor Support
• Provide limited front-desk support and respond to general inquiries.
• Connect students, families, faculty, staff, and visitors with appropriate resources.
• Provide backup administrative support as needed.

Qualifications:

Required Qualifications
• Experience providing administrative, fiscal, clerical, or office support.
• Experience with purchasing, budgeting, financial reconciliation, or related fiscal processes.
• Ability to manage multiple priorities, deadlines, and confidential information with accuracy and professionalism.
• Strong attention to detail and commitment to maintaining accurate records and processes.
• Commitment to continuous learning, adaptability, and supporting shared office responsibilities.
• A strong commitment to student-centered service and creating a welcoming environment.
• Excellent interpersonal, communication, and organizational skills.
• Understanding of FERPA, confidentiality standards, and institutional policies related to student records.

Additional Considerations
• Experience in higher education, student services, or another complex administrative environment.
• Experience with eVA, Chrome River, ePAR, Banner, Salesforce, or similar enterprise systems.
• Experience supporting personnel processes, event planning, and operational logistics.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.