Title: Identification Clerk (Horsemen) - Bilingual (Spanish)

Employee Status: Regular Full Time

Work From Home Option: Not Applicable

FLSA Status: Non-Exempt

Job Overview:

The Identification Clerk is responsible for issuing photo identification to all NYRA employees and horsemen at Aqueduct, Belmont and Saratoga.

• Essential Functions:
  • Maintain a daily log of ID badges and temporary/ visitor passes issued.
  • Replace lost badges and make revisions when a change in identification status occurs.
  • Provide application process information.
  • Work closely with the New York State Gaming Commission to ensure individuals are properly licensed and issue stops on ID’s when instructed by the New York State Gaming Commission.
  • Issue parking stickers to qualified horsemen.
  • Ensure that horsemen have at least horse ownership of 5% to qualify for parking pass.
  • Assist Backstretch workers with the completion of health insurance and pension applications.
  • Basic knowledge of horsemen responsibilities in the backstretch area.

Qualifications:

• Education (minimum): Education: High school diploma
• Experience: Two years of work experience
• Other Requirements:
  • Bilingual English/Spanish
• Knowledge Required:
  • Basic:
    • Multi-tasking
      • Self-management
      • Ability to work with people of diverse backgrounds and personalities
    • Applied:
      • Familiarity with office protocol and chain of command
    • Skills:
      • Recordkeeping
      • Computer skills – Word, Excel
      • Administrative skills
      • Attention to detail
      • Strong organization skills
      • Conflict resolution and problem solving
    • Job Competencies:
      • Ethics and Transparency: Understand and uphold the highest degree of ethical standard while improving the quality of racing operations at NYRA, maintaining the integrity of the organization. Must lead by example in ensuring that NYRA policies, practices and federal and state laws and regulations are upheld.
      • Values Others: Fosters an environment of mutual trust and respect, listens, and hears what others say, acts honestly and fairly in dealing with others, collaborates with others to achieve results, demonstrates appreciation for the contribution of others, responds to requests from others in a timely manner.
      • Coaches and Develops: Clearly communicates performance standards and expectations, delivers candid, specific, constructive, and timely feedback addresses inappropriate behavior immediately, facilitates growth by delegating responsibility and ensuring application of learning, is accessible to provide coaching and support, makes sure people have the right skills and knowledge.
      • Achieves Excellence: Takes accountability for actions and results, displays a sense of urgency when required, meets deadlines without compromising quality and accuracy, sets measurable objectives, prioritizes appropriately, and follows through, persists in the face of obstacles to get the job done, identifies issues and addresses them.
      • Adaptability/Agility: Accepts changes and responds to setbacks positively and with minimal disruption. Able to take on a variety of different tasks and roles within the organization. Learns quickly when facing new problems; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks.
      • Teamwork/Collaboration: Builds rapport with a variety of people, including all levels of the organization, and develops alliances to work together towards common goals – is even tempered, generally tactful, and appropriately assertive. Coordinates with and informs colleagues of plans and actions, follows through on commitments, and accepts personal accountability for results. Takes initiative in recognizing teammates for their achievements or for their consistency in delivering quality work. Provides constructive and evidence-based feedback to peers. Consistently volunteers to take on work for the benefit of the team even if that work is outside their regular job expectations.
      • Effective Communication Skills (Oral and Written): Conducts or contributes to effective meetings, seeks, and accepts feedback, listens well, shows respect, and is sensitive to others’ viewpoints. Verbal skills: asks good questions; can present ideas and express the company’s mission. disseminates information clearly and concisely. Can write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
      • Consensus Building: Ability to promote cooperation, collaboration, and partnerships between individuals or groups, both inside and outside NYRA; ability to build and maintain trusting relationships with individuals and teams to improve organizational effectiveness; ability to work collegially with the Board, all staff and government authorities.
        
        
        

Summary of Physical Requirements and Work Environment:

• Primarily sedentary in nature with no special demands required as this is an office role.

Pay Range / Salary: $23-25/hour