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About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
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Department Summary
The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting.
We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve.
The university has a generous benefits, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities.
UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences.
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Position Overview
Responsible for providing support to various aspects of the certification and residency area such as Athletic Certification and coordinates residency review and processing for continuing students. Manages enrollment verification operations, including verifications through the National Student Clearinghouse. Position will serve as backup to the Assistant Registrar for Athletic Certification, Residency and the Enrollment Verification/Reporting.
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Minimum Qualifications
Associate's degree and two years of office administration experience; or any equivalent combination of education, training and experience.
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Knowledge, Skills and Abilities
Proficiency in MS Office and other related technologies or ability to quickly assimilate. Skill in telephone etiquette and courteous communication with public, verbally and in writing, evaluating facts to trouble shoot issues. Strong customer service skills. Skill in the operation of a variety of office machines including, personal computers, telephones and copiers, filing and recordkeeping, English composition, grammar, spelling and punctuation and basic math. Knowledge of standard office policies and procedures ability to quickly assimilate.
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Preferred Qualifications
Previous experience working in a higher education setting. Familiarity with FERPA laws governing the privacy of student records Customer service background. Ability to quickly grasp detailed rules and regulations and apply them accurately to students situations.
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Job Duties
- Assists in the academic certification of student athletes according to NCAA Bylaws and certifies student eligibility for club and intramural sports.
- Prepares and analyzes reports for UNT Athletic Compliance and Advising and assists Athletic Advising with student schedule changes.
- Verifies current and former student academic history details through the National Student Clearinghouse and assists students with certification/verification forms as needed.
- Assist students, faculty, and staff in person, via email, and via phone in resolving questions and problems.
- Consistently updates documentation in an accurate, thorough, and well organized way.
- Communicates with students on Texas residency rules and application process; collect incoming core residency question forms and supporting documentation; send final correspondence when a decision is made.
- Maintains residency application organization, EIS accuracy and file imaging and updates citizenship/visa status changes in EIS. - ()
- Completes special assignments, projects, and tasks as requested.
- Completes all required training as assigned.
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Physical Requirements
- Communicating with others to exchange information.
- Sedentary work that primarily involves sitting/standing.
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Environmental Hazards
- No adverse environmental conditions expected.
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Work Schedule
Mon-Fri 8a-5p with some overtime
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Driving University Vehicle
No
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Security Sensitive
This is a Security Sensitive Position.
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Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
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Benefits
For information regarding our Benefits, click here.
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EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
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