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About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
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Department Summary
The mission of the Division of Student Affairs is to create solutions for a healthier community by fostering student success. There are multiple functional units within Student Affairs, including the Center for Student Life, the Career Readiness Center, the Center for Academic Performance, the Office of Care and Civility, Testing and Evaluation Services, International Services, the Office of Disability Access, and the Student Assistance Resource Center.
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Position Overview
This position is part of the Division of Student Affairs at the University of North Texas Health Science Center (UNT Health) and the Office of Disability Access (ODA). This position supports UNT Health students and academic departments with a wide variety of student assessment (examination/testing) activities for students registered with the ODA and receiving disability-related accommodations. This position fosters student success by ensuring that student knowledge is effectively measured, approved accommodations are provided, and academic curricular goals are achieved.
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Minimum Qualifications
High School diploma and one (1) year of related experience, or equivalent combination of education and experience.
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Knowledge, Skills and Abilities
- Exceptional customer service skills.
- Ability to maintain confidentiality of student records.
- Excellent verbal and written communication skills.
- Attention to detail.
- Willingness to document and report student behavior.
- Experience using software and technical resources, particularly in an online environment (i.e., Microsoft Suite).
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Preferred Qualifications
- Ability to work collaboratively with fellow employees, faculty, and staff.
- Attention to detail and accuracy are a must.
- Ability to set and adhere to strict deadlines.
- The desired applicant will place a high priority on customer service.
- Experience in support roles, interacting with clients from multiple levels of an organization, and experience in an academic support environment are preferable.
- Experience in proctoring examinations is a plus.
- Possess excellent interpersonal skills and proven written communication skills.
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Job Duties
- Support the setup and administration of paper or computer-based examinations and other student assessments.
- Admit students into a secure testing environment.
- Ensure only appropriate items are permitted in the exam room.
- Ensure students comply with all secure testing protocols.
- Provide instruction to examinees as needed.
- Assist with the distribution and collection of exam materials.
- Perform other student testing duties as assigned.
- Monitor student examinations or assessments.
- Observe students during examinations and document/report inappropriate behavior.
- Resolve technical issues that may arise on student laptops during exams.
- Assist students during a secure exam to ensure they have an appropriate testing environment.
- Facilitate a secure, fair. and an appropriate testing environment for students.
- Resolve exam environment distractions promptly.
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Physical Requirements
- Communicating with others to exchange information.
- Lifting and moving objects up to 20 pounds.
- Sedentary work that primarily involves sitting or standing.
- Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
- Moving about to accomplish tasks or moving from one worksite to another.
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Environmental Hazards
- No adverse environmental conditions expected.
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Work Schedule
Total hours will vary based on testing schedule and need. Hours fluctuate throughout the year, with a maximum of 19 per week. Monday-Friday
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Driving University Vehicle
No
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Security Sensitive
This is a Security Sensitive Position.
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Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
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Benefits
For information regarding our Benefits, click here.
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EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
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