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About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
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Department Summary
The Department of Housing and Residence Life at the University of North Texas is a growing organization which serves over 6400 students in 14 residence halls. Our department is organized into the following areas: Residence Life, Systems and Services, and Facilities and Business Operations. UNT Housing contributes to the mission of the university by promoting safe and all-embracing living environments, fostering student connections and campus engagement, and providing unique learning opportunities.
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Position Overview
This position is responsible for the implementation and management of student programs and student related activities/events, trainings, development, and program assessment to meet departmental objectives. This position will also serve as the primary program development liaison and will coordinate recruitment, trainings and advise students to ensure program effectiveness.
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Minimum Qualifications
Bachelor's degree in related field and one year of professional related experience in coordinating or administering higher education programming or related field; or any equivalent combination of education, training, and experience.
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Knowledge, Skills and Abilities
Ability to prioritize multiple ongoing responsibilities. Strong organizational skills. Proficiency in MS Office. Strong problem solving and conflict resolution skills.
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Preferred Qualifications
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Required License/Registration/Certifications
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Job Duties
Directly supervise and manage the paraprofessional Housing Ambassador staff team. Recruit, hire, evaluate, and provide ongoing training and feedback to Housing Ambassadors. Review and approve timesheets.
Manage and oversee the Welcome Center Housing front desk operations including the customer service response and follow up. Schedules shifts and administrative projects through the front desk.
Ensure consistent customer service response via the Welcome Center Housing front desk. Maintain customer service records.
Schedule regular housing tours and special request housing tours for university departments.
Assist as needed with admissions and enrollment activities related to the housing program.
Assist with departmental administration as directed by the Associate Director of Housing Services.
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Physical Requirements
Sedentary work that primarily involves sitting/standing.
Repeating motions that may include the wrists, hands and/or fingers.
Lifting and Moving objects up to 20 pounds.
Communicating with others to exchange information.
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Environmental Hazards
No adverse environmental conditions expected.
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Work Schedule
Monday-Friday 8am to 5pm; Occasional evenings and weekends
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Driving University Vehicle
No
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Security Sensitive
This is a Security Sensitive Position.
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Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
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Benefits
For information regarding our Benefits, click here.
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EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
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