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About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
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Department Summary
UNT System Information Technology is a component of The University of North Texas System. The mission of UNT System Information Technology is simple: to be the best at delivering customer-aligned IT solutions and services. Our services are provided to all member institutions using an IT shared services governance model.
UNT System Information Technology provides the primary technology used by all campuses to support their operations. These include: shared resources of data centers, computing hardware, software applications, network and voice communications, collaboration and productivity capabilities, central web services, risk management, and security and compliance services. As a department, we strive to provide the most professional personnel possible to serve our campus constituents.
The University of North Texas is a state employer offering great benefits, including medical, dental, life, retirement, ample paid time off, and great work/life balance.
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Position Overview
The ERP Systems Administrator I supports daily operations of ERP systems by installing, configuring, and maintaining software, troubleshooting issues, and automating routine tasks. The role ensures system stability and performance, provides second-tier support, and maintains documentation. It fills a critical gap between help desk and senior admin roles, enabling efficient service delivery and allowing senior staff to focus on strategic initiatives.
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Minimum Qualifications
Bachelor's degree with coursework in computing or information systems and one year of related computer programming experience; or any equivalent combination of education, training and experience.
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Knowledge, Skills and Abilities
- Knowledge of ERP systems, client/server architecture, and software installation and configuration.
- Proficiency in troubleshooting and resolving system issues, with the ability to analyze problems and develop effective solutions.
- Skilled in scripting and automation to streamline tasks.
- Familiarity with system performance monitoring.
- Ability to read and apply technical documentation.
- Effective communication and collaboration skills to work with users and technical teams. Detail-oriented with strong documentation practices.
- Knowledge of safe working procedures and licensing compliance.
- Capable of working independently while following established procedures.
- Understanding of IT principles, databases, and application support.
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Preferred Qualifications
- Linux admin experience
- PeopleSoft experience
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Required License/Registration/Certifications
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Job Duties
- Provide second-tier support by troubleshooting ERP system issues, communicating with users, and documenting resolutions.
- Monitor system health and performance, proactively identifying and resolving technical issues.
- Develop scripts or programs to automate routine tasks and improve system efficiency.
- Review technical documentation to support system installations, upgrades, and modifications.
- Create and maintain procedural documentation to support consistent system administration practices.
- Install, configure, and update ERP-related software systems to ensure optimal performance and security.
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Physical Requirements
- Communicating with others to exchange information.
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Environmental Hazards
- No adverse environmental conditions expected.
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Work Schedule
Generally, M-F, 8am - 5pm
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Driving University Vehicle
No
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Security Sensitive
This is a Security Sensitive Position.
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Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
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Benefits
For information regarding our Benefits, click here.
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EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
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