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About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
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Department Summary
Transportation Services supports the University's mission by maximizing campus access through environmentally sustainable practices, superior customer service, and through innovation and professional management of transportation resources and facilities.
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Position Overview
The Assistant Director of Parking at the University of North Texas supports parking services by overseeing daily operations, customer service, parking software management, and policy development. This role requires collaboration with other departments, manages budgets, and focuses on enhancing campus parking and transportation solutions.
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Minimum Qualifications
Bachelor's degree in related field and five years of professional related experience; or any equivalent combination of education, training, and experience.
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Knowledge, Skills and Abilities
Ability to work collaboratively with multiple departments and stakeholders.
Excellent communication, problem solving, and interpersonal skills.
Experience with customer service and conflict resolution in a high demand environment.
Proven ability to manage budgets, analyze data, and generate reports.
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Preferred Qualifications
Experience working in a university or large instructional setting.
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Required License/Registration/Certifications
Valid Driver's license
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Job Duties
- Directs the daily operations of the Parking and Transportation Services personnel office by assigning duties, overseeing workflow, evaluating staff performance, and ensuring consistent, high‑quality customer service practices.
- Reviews and monitors employee timesheets and related exceptions in EIS, collaborating with departmental staff and the appropriate UNT System offices. Utilizes EIS queries and other reporting tools to conduct analyses and prepare operational reports.
- Manages the full employment lifecycle for all Parking and Transportation Services employees, including full‑time, part‑time, retirees, non‑student hourly workers, and student employees.
- Provides both formal and informal training to departmental staff on timesheet procedures, eLeave, hiring processes, and other relevant systems, policies, and workflows.
- Coordinates special projects and assignments across Parking and Transportation Services, including participating in beta testing or supporting UNT World initiatives as requested. Consistently completes assigned responsibilities on schedule and with minimal supervision, demonstrating accountability and follow‑through.
- Upholds and promotes the department’s core values of Service, Integrity, and Excellence by modeling respectful, ethical, honest, and customer focus
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Physical Requirements
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Environmental Hazards
No adverse environmental conditions expected.
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Work Schedule
Varies but mainly 8 to 5 M-F
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Driving University Vehicle
Yes
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Security Sensitive
This is a Security Sensitive Position.
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Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
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Benefits
For information regarding our Benefits, click here.
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EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
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