Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

The Communications Officer/Police Dispatcher/Dispatcher Trainee provides assistance to sworn employees and the public by receiving and dispatching routine and emergency requests for police, fire, and EMS. 

Essential duties:

• Operating phone systems to process emergency and non-emergency calls
• Prioritizing calls
• Contacting local Fire and EMS for response to emergencies
• Processing alarms
• Dispatching officers to calls for service utilizing a radio system and computer-aided-dispatch
• Operating a multi-screen, multi-computer console to receive and process phone calls, alarms, access control to buildings, building alarms, and surveillance cameras
• Identifying, troubleshooting, and reporting equipment malfunctions

Qualifications:

• Must be 18 years or older and possess a high school diploma and or equivalent
• Must be a United States citizen or legal resident of the United States
• Must possess valid driver’s license and have good driving record
• Ability to obtain VCIN certification
• Ability to interact with the public and co-workers in a positive and professional manner
• Excellent oral and written communication skills
• Possess strong manual dexterity
• Ability to speak clearly, hear, analyze, and react quickly to high stress situations
• Ability to interact with management, staff, and the public in a positive manner
• Ability to maintain the highest level of confidentiality
• Computer proficiency in MS Office Suite, Outlook, and the Internet
• Ability to handle multiple tasks simultaneously
• Ability to sit for extended periods of time
• Ability to work independently with minimal supervision and as an effective member of a team
• Submit to pre-employment drug screening, background check and fingerprinting
• Successful completion of the Dispatch academy
• Commitment to Regent's core values of Excellence, Innovation, and Integrity

Preferred Qualifications: 

• Virginia DCJS Certified Dispatcher, or ability to obtain
• CPR and First Aid certification, or ability to obtain
• VCIN certified or ability to obtain

Selection Process: 

The Regent Police Dispatcher selection process is a multi-tiered process. The selection process may include the following components: 

• Dispatcher Sit Along/Communications Center familiarity 
• Written Test
• Background Investigation
• Panel Interview *Health Physical
• Psychological Assessment

Special Requirements: 

Employees must be able to work (days/evenings/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs.

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.