TAFE NSW Life-Changing Careers

Student Support Officer

Corowa Campus

Permanent, Part Time 0.6 FTE (21 hours p/w)

Base salary $66,212 - $73,085 p.a. plus employer's contribution to superannuation and annual leave loading (pro-rata)

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

About the role

As a Student Support Officer (internally known as Connected Learning Centre Support Officer), you'll play a key role in enhancing the student experience by providing essential administrative support, delivering exceptional customer service, and assisting both learners and educators. You'll help students access technology resources, support teaching staff with non-educational needs, and ensure smooth daily operations at the Connected Learning Centre.

This a permanent, part-time (21 hours p/w) position located at TAFE NSW Corowa Campus. The work schedule will be determined based on campus operations and the needs of the business.

About You 

In this supportive student facing role, you'll be key to ensuring the smooth delivery of teaching and learning at TAFE NSW's Connected Learning Centres. Your excellent customer service skills and positive attitude make a real difference in helping students succeed. You're organised, adaptable, and ready to tackle any challenge that comes your way.

What You Bring:

• Certificate IV in a relevant discipline or equivalent experience.
• Willingness to work occasional evening or weekend shifts.
• Experience in customer service and administrative support, preferably in education.
• Strong communication skills and ability to engage students effectively.
• Flexibility to adapt to change and manage multiple tasks.
• Attention to detail, problem-solving skills, and good time management.

If you're passionate about education and thrive in a dynamic environment, this is your opportunity to make a real impact!

To find out more about the role, click to view the Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close 11.55pm AEST Monday 23 September 2024

To apply for this role, click on 'apply now' and provide:

• Your current resume (PDF)

General recruitment and adjustment enquiries: contact Talent Acquisition Advisor Braidie Stride at braidie.stride1@tafensw.edu.au

Role-specific enquiries: contact TAFE Services Manager, Ged Bourke at ged.bourke@tafensw.edu.au

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.