TAFE NSW Life-Changing Careers

TAFE Counsellor (Same Day Response Team)

Location Negotiable- Subject to TAFE NSW campus availability

Permanent full time

Base Salary $95,630- $113,411 p.a plus employer's contribution to superannuation and annual leave loading.

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class vocational training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with a 35-hour working week for full-time staff with a variety of flexible working options on offer, including 4 weeks Annual Leave and 3 weeks agreed Non-attendance leave per year for full-time staff (pro-rata)”. You will be provided with ongoing training and professional development. as well access to health and wellbeing programs

About the role

Permanent full-time opportunity to join the Same Day Response Team as a TAFE Counsellor. The location is negotiable within NSW subject TAFE NSW availability.

This position is responsible for providing of a range of appropriate counselling services to enrolled students, along with support to teaching and administrative staff.

The Same Day Response Team is an integral team within TAFE NSW’s Counselling & Career Development Services. The Same Day Response Team provides the following response functions across the state-wide network of campuses:

• Students in distress
• Staff seeking professional consultation.
• Student queries requiring timely response.
• Facilitating referrals to local campus counsellors where appropriate
• Facilitating referrals to a range of community services
• When necessary initiating DCJ notifications or a Police Welfare check
• Stakeholder enquiries requiring timely response.
• Collaboration with Counselling Managers and Senior Counsellors to respond to urgent campus situations and state-wide critical incidents.
• Appropriate and relevant resource development
• Delivery of resources in workshops and presentations

About You 

In this role, you'll play a vital role in providing efficient, timely and tailored counselling services and programs to enrolled learners

As an ideal candidate, you possess outstanding communication skills, excel in utilising technology, and have a knack for creative problem-solving. Building trusting relationships comes naturally to you, and you thrive on collaborating with your team and taking the initiative to drive positive outcomes.

 In addition, you will have the following:

• Appropriate degree from a Tertiary Institution and at least 3 years study in Psychology or other such study as the Employer deems appropriate, plus a minimum 2 years appropriate vocational experience 
• Two years relevant recent counselling experience in personal counselling and educational counselling OR vocational counselling
• Willingness and ability to travel as per business requirements.

To find out more about the role, click to view the Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close: Sunday 29 June 2025 11.55pm AEST

Please note late submissions will not be accepted

To apply for this role, click on 'apply now' and provide:

• Your current resume
• Certified copies of your qualifications
• Cover letter addressing the essential requirements and your suitability for the role  
• Response to one targeted question when prompted in the application form (max 500 words)

Targeted Question: Describe a situation where you provided counselling to a student in distress. What approach did you take, and what was the outcome? (max 500 words)

General recruitment and adjustment enquiries: Please contact Sarah Aitchison, Talent Acquisition Advisor via email at sarah.aitchison4@tafensw.edu.au or call 0435 078 206.

Role-specific enquiries: contact name Ian Kilpatrick, Senior Counsellor, Same Day Response Team via email at ian.kilpatrick8@tafensw.edu.au

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment. 

Location is negotiable across our TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer. 

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