TAFE NSW Life-Changing Careers
TAFE Services Coordinator
Location: Great Lakes or Wauchope Campus
Temporary Full Time
$91,081 – $100,536 salary package - includes base salary ($80,246 - $88,576), plus employer’s contribution to superannuation and annual leave loading (if part time add paid pro-rata)
The Student & Campus Services faculty is establishing a TAFE Services Coordinator Talent Pool to fill temporary and ongoing vacancies across the Mid North Coast region over the next 18 months.
At TAFE NSW, we are dedicated to life-changing impact.
That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.
Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.
We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.
We invest in our people
At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.
We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.
About the role
The TAFE Services Coordinator is responsible for coordinating campus operations, building community engagement, and delivering exceptional customer service to learners, contributing to a safe, welcoming and vibrant campus environment. This diverse role is primarily based on campus and within the local community, requiring strong stakeholder engagement and relationship-building skills. The position involves some local travel and is currently available at either the Great Lakes Campus or the Wauchope Campus.
About you
You are a motivated and customer-focused individual who enjoys building relationships and supporting the day-to-day operations of a busy learning environment. You have a proactive, can-do attitude and can confidently manage competing priorities while providing excellent service to students, staff and visitors.
You communicate well, work collaboratively with a range of stakeholders, and take pride in resolving issues and improving the customer experience. You are organised, adaptable and committed to creating a safe, welcoming and efficient campus environment.
To find out more about the role, click to view the Role Description
Essential Requirements
To be considered for this role you need to meet the following essential requirements:
- A valid Working with Children Check (required prior to commencement).
- Certificate IV in relevant discipline or equivalent skills, knowledge and experience.
- Demonstrated success in building rapport with a wide range of people and in monitoring and delivering services which meet customer requirements.
- Ability to work flexible shifts including evening to align with TAFE operating hours.
Our commitment to diversity, equity and inclusion
TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.
To apply for this role, click 'apply now' and provide:
- Your current resume
- Copies of your qualifications, where applicable (upload as one PDF file). Certified copies preferred; these will be required if successful for the role
- A response to the below targeted question when prompted in the application form (max. 300 words)
Targeted Question: Can you describe a time when you went above and beyond to meet a customer's needs or resolve an issue? What steps did you take, and how did you ensure the customer felt valued and satisfied with the outcome?
A career of life-changing impact awaits you. Apply now!
Applications close 11:55pm AEST Friday 31st July 2026.
Additional Information:
General recruitment and adjustment enquiries:
Contact Charlotte Wade, Talent Acquisition Advisor, via email at charlotte.wade10@tafensw.edu.au or phone 02 79214692.
Role-specific enquiries:
Contact Kate Taylor, TAFE SVS Manager Mid North Coast, via email at Kate.Taylor67@tafensw.edu.au
For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.
This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.
To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.
A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.
Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.
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