Job Summary

$56,036 / year or higher DOQ + Full-Time County Benefits 

Performs coordination, oversight, and programmatic supervision of services provided under the Family First Prevention Services Act (FFPSA) Program, as well as other state and local child welfare programs and initiatives.

Responsibilities

• Oversees management of the FFPSA Program by ensuring compliance with all relevant federal and state policies and procedures to ensure seamless coordinated care of families referred to the program.
• Provides oversight to coordinate service delivery to families accepted into the FFPSA program, to include completing assessments, developing and implementing service plans that address the needs of the families being served, making referrals for services by being knowledgeable of local services and resources, working with community service providers, and serving as a client advocate in accessing services.
• Evaluates the effectiveness of the program by developing outcome criteria, documenting services provided to enrolled individuals, and completing reports.
• Provides guidance to child welfare staff on required training on related FFPSA policies and procedures.
• Acts as a liaison to the Juvenile & Domestic Relations Court to ensure compliance with FFPSA policies and procedures.
• Conducts outreach, community education and training to local partners on FFPSA and other child welfare-related programs and initiatives.
• Provides 24-hour on-call supervision for critical programs and consultation on after hours emergencies for all Services program areas.
• Performs other duties as assigned.

Qualifications:

• Any combination of education and experience equivalent to a Bachelor’s degree in human services or related field; extensive experience in a local department of social services, with considerable experience in adult protective services, foster care, and/or child protective services; or a Master’s Degree in Human Services or related field and considerable experience in a local department of social services in one of the program areas.
• Must possess, or obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
• Demonstrated proficiency in intervening in complex case situations, including case-related court involvement.
• Knowledge of all program areas as evidenced by completion of core mandated trainings for each program area; and leadership techniques.
• Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
• Skill in use of computer software, especially Microsoft Office Suite.
• Ability to analyze and use judgment in accomplishing diversified duties; think independently within the limits of policies, standards and precedents

All employees are expected to work effectively and ethically with citizens and with each other to meet the needs of the community and the organization. Employees are expected to demonstrate work behaviors that model the County’s values and further the County’s mission.

Click here ​for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.