Job Summary

$62,200 / year or higher DOQ + Full-Time County Benefits 

Performs advanced work providing crisis intervention and facilitating an understanding of the criminal justice system to victims and witnesses of crime, as well as assisting citizens involved in the criminal justice system with services available at the the local, state, and national level.

Responsibilities

• Maintains and reports statistical information on services provided to victims and witnesses required by state and federal grants; facilitates payment by the Virginia Supreme Court of all reasonable costs associated with forensic medical examination of crime victims.
• Provides crisis intervention services, specialized counseling or referral to such services; keeps victims updated on investigation and case progression in the legal system; provides information on obtaining program services; provides information on compensation available to victims and guidance on victim impact statements.
• Prepares victims and witnesses for participation in trial proceedings through counseling, courtroom tours, accompaniment to court, and explanation of judicial proceedings in which they will be participating; arranges and/or provides escort or other transportation services related to the investigation or adjudication of the case, if necessary and advisable.
• Coordinates and implements direct services to crime victims such as disseminating victim assistance materials, recommending written interagency service agreements, maintaining a directory of social services and community resources available to crime victims, and attending relevant meetings as a program representative.
• Establishes and supports coordinated efforts with law enforcement, social services, and other appropriate community organizations, to maximize community awareness, safety, protection and response to crime; organizes and facilitates community outreach events and presentations.
• Performs other duties as assigned.

Qualifications:

• Any combination of education and experience equivalent to a Bachelor’s degree in criminal justice, social services, or related field; some experience in direct delivery of human services, with prior experience in victim services preferred.
• Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
• Knowledge of State and local criminal justice system; case management and crisis intervention techniques; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction preferred.
• Skill in use of computer software, especially Microsoft Office Suite.
• Ability to interpret and explain policies and procedures; communicate effectively, both orally and in writing; establish and maintain effective working relationships with other employees and the public

All employees are expected to meet the ethical standards required in the Commonwealth’s Attorney’s office. All employees are expected to work effectively with citizens and with each other to meet the needs of the community and the organization. Employees are expected to demonstrate work behaviors that model the County’s values and further the County’s mission.

Click here ​for full job description. Accepting applications until 11:55pm EST on 10/03/2024. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.