Job Summary

$44,364-$79,023 / year DOQ + Full-Time County Benefits 

Performs responsible work overseeing, directing, and supervising employees responsible for performing custodial and manual work in the care and cleaning of County facilities; and performing custodial and manual work as necessary.

The custodial Supervisor position has three levels, distinguished by the level of work performed and the qualifications of the employee.

Custodial Supervisor I: $44,364 - $68,833/ year
Custodial Supervisor II: $47,433 - $73,743/ year 
Custodial Supervisor III: $50,732 - $79,023/ year 

Responsibilities

• Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing and assigning work, and related activities; maintains leave records and time sheets; inspects completed work for conformance to established standards.
• Assists the Security and Custodial Superintendent with overseeing and scheduling employees responsible for performing custodial and manual work in support of functions at Legacy Hall; is the liaison between General Services and the Legacy Hall Coordinator/Parks and Recreation; represents the Security and Custodial Superintendent on various occasions, acts in the absence of the Security and Custodial Superintendent.
• Assists in the administration of the pest control and custodial contract requirements; coordinates work within various County buildings in conjunction with Building Coordinators.
• Inputs daily work orders with supply costs and employee time; monitors and orders supplies for all County facilities and schedules deliveries based on inventory reorder points.
• Assists with routine cleaning tasks such as dusting or polishing chairs, desks, tables, shelves, and other furniture; washes windows, woodwork, and walls; gathers and disposes of trash; assists with setup and tear down for functions and events; assists in coordination of the cleaning of areas during building renovations, and special construction projects.
• Ensures workplace safety by identifying workplace hazards and makes suggestions for improvements; maintains current knowledge of safety regulations, and procedures, including SDS notebooks for each custodial closet; trains crew members on proper safety methods when using chemicals, placing chemicals in the equipment and how to use equipment.
• Cleans restrooms; operates carpet shampooers and high-powered buffers on floors; vacuums, sweeps, dust mops, strips and waxes floors.
• Performs preventive maintenance on all cleaning equipment; manages the preventative maintenance contract; develops budget for equipment needs.
• This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.
• Performs other duties as assigned.

Qualifications:

Any combination of education and experience equivalent to a high school diploma; considerable custodial experience; supervisory experience preferred.
• Must possess, or obtain within 30 days of hire, a valid Virginia driver’s license and acceptable driving record based on James City County criteria.
• Knowledge of cleaning methods, materials, and equipment to include the operation of heavy commercial cleaning equipment such as high-powered buffers and vacuums; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; appraising principles, methods, practices and techniques; leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate the work of assigned staff.
• Skill in developing and maintaining cooperative and professional relationships with employees and the public; effectively responding to routine inquiries and disputes; planning and organizing daily work routine; establishing priorities for the completion of work to meet strict deadlines.
• Ability to use equipment and cleaning materials efficiently and economically; establish and implement effective administrative programs and procedures; plan and organize daily work routine; establish priorities for the completion of work in accordance with sound time management methodology; use logic and reasoning to understand, analyze and evaluate situations and exercise good judgment to make appropriate decisions; listen and understand directions, information and ideas presented verbally or in writing; handle a variety of customer service issues with tact and diplomacy and in a confidential manner.

Click here ​for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.